Gundersen offers interpretation services to patients and their families who have limited English proficiency or who are deaf/hard of hearing, at no cost to the patient.
Text and video relay are also available. Gundersen has on-staff interpreters in Spanish and Hmong, and can quickly access interpretation service in many other languages.
When calling Gundersen’s main phone number—(608) 782-7300 or (800) 362-9567—non-English speaking callers will be connected to our interpretation service, where they will immediately hear options for an interpreter in each of the following languages:
Once connected to the chosen language interpreter, the caller, with an interpreter, will automatically be transferred back to Gundersen Health Telecommunications staff to direct their call.
Commonly used languages in our area
To assist those with limited English proficiency, explanations about the availability of language assistance has been translated into the most commonly used languages in Wisconsin, Minnesota and Iowa.
Learn more about our Notices of Non-Discrimination for Gundersen Health System.