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Gundersen Visitor Guidelines

Gundersen Visitor Guidelines

Let’s all do our part to protect each other. To keep you, our patients and our staff safe, we require everyone to wear a medical-grade mask, cloth mask with a nose wire, or N95 or KN95 mask without vents in our facilities. We have a mask for you if you don’t have one. Please stay home if you’ve tested positive for COVID-19 in the last 10 days or have new symptoms in the last 2 days, unless you need our care. If you’re planning to visit one hospitals or clinics, please review our guidelines.

Hospital/Inpatient Visitor Guidelines
Hospitalized adults & pediatrics

All visitors must check-in at the hospital Information Desk.

  • Covid-negative patients
    • Hospitalized Adult & Pediatric
      • 6 or fewer visitors in a patient's room at one time; no 24-hour limit to the number of visitors allowed

      • Children younger than 16 may visit but need to be accompanied and supervised by an adult

    • Neonatal Intensive Care Unit (NICU)
      • Up to 3 support persons, one of which must be the child’s parent, in the room at one time; no 24-hour limit to the number of visitors allowed. A parent must always accompany the visitor. 

      • Currently, individuals under 18 are restricted from visiting

  • Covid-positive patients
    • Hospitalized Adult & Pediatric
      • Please call the nursing staff to discuss your possible visit before you arrive; every patient and situation are unique

    • Neonatal Intensive Care Unit (NICU)
      • Please call the nursing staff to discuss your possible visit before you arrive; every patient and situation are unique

End-of-life adults & pediatrics

All visitors must check-in at the hospital Information Desk.

  • Covid-negative patients
    • End-of-Life Adult & Pediatric
      • The patient's care team and patient if they're able will collaborate to determine the number of visitors. Please call the nursing staff to discuss the visit before you arrive.

  • Covid-positive patients
    • End-of-Life Adult & Pediatric
      • Please call the nursing staff to discuss your possible visit before you arrive; every patient and situation are unique.

Inpatient behavioral health adults & pediatrics

Visits are limited to 30 minutes and need to be scheduled between noon and 6 p.m. by calling (608) 775-3523. If all visiting times are filled, one may be scheduled for the following day.

  • Covid-negative patients
    • Adult
      • Up to 4 support people in the building at one time; no 24-hour limit to the number of visitors allowed. 

      • Children younger than 16 may visit but need to be accompanied and supervised by an adult

    • Pediatric (under 18)
      • 2 parents or guardians every 24 hours.

  • Covid-positive patients
    • Adult
      • Please call the nursing staff to discuss your possible visit before you arrive; every patient and situation are unique.

    • Pediatric (under 18)
      • Please call the nursing staff to discuss your possible visit before you arrive; every patient and situation are unique.

Emergency Services, Urgent Care, Surgery and Outpatient Surgery Center adults & pediatrics

Emergency Services & Urgent Care adults & pediatrics 

  • Covid-negative patients
    • Adult
      • Up to 6 support people in the room at one time; no 24-hour limit to the number of visitors allowed. 

      • Children younger than 16 may visit but need to be accompanied and supervised by an adult.

    • Pediatric
      • Up to 6 support people in the room at one time; no 24-hour limit to the number of visitors allowed. 

      • Children younger than 16 may visit but need to be accompanied and supervised by an adult.

  • Covid-positive patients
    • Adult
      • Up to 1 support person for the entire time the patient is in the hospital.

    • Pediatric
      • 2 support people, older than 16, for the entire time the patient is in the hospital

Surgery and Outpatient Surgery Center adults & pediatrics

  • Covid-negative patients
    • Adult
      • Up to 2 support people at one time

      • Children younger than 16 may visit but need to be accompanied and supervised by an adult

    • Pediatric
      • Up to 2 support people at one time

      • Children younger than 16 may visit but need to be accompanied and supervised by an adult

  • Covid-positive patients
    • Adult
      • Up to 1 support person for the entire time the patient is in the hospital

    • Pediatric
      • 2 support people, older than 16, for the entire time the patient is in the hospital

Clinic/Outpatient Visitor Guidelines
COVID-negative patients
  • Adult
    • 2 support people
  • Pediatric
    • 2 support people
COVID-positive patients
  • Adult
    • 1 support person
  • Pediatric
    • 1 support person
What to expect at all Gundersen locations

To ensure the health and safety of patients, visitors and staff, we have the following processes in place to help prevent the spread of COVID-19. Visit our COVID-19 page for more information.

  • Patients, support people and visitors must bring and wear a face covering even after receiving the COVID-19 vaccine
    • Face coverings must be worn the entire time while in any of our locations and must completely cover the nose and mouth
    • Support persons and visitors who cannot tolerate a face covering will not be allowed to accompany or visit a patient
  • Everyone entering a Gundersen facility will be asked if they are experiencing symptoms related to COVID-19 such as new fever, cough, shortness of breath, loss of taste or smell or unexplained body aches
  • Despite updated guidelines from the CDC, Gundersen remains committed to protecting our patients, visitors and staff. Support persons, visitors or healthcare decision makers will not be permitted to any Gundersen location if they have had a diagnosis of COVID-19 in the last 10 days or experience new symptoms of illness within the last 2 days.

1900 South Ave.
La Crosse, WI 54601

(608) 782-7300

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