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Gundersen Visitor Guidelines

Close up of a mother and daughter having an appointment with the pediatrician
Gundersen Visitor Guidelines

Masking is optional at all of our locations. If you’re ill and need our care, please mask to protect our patients, visitors and your care team. Review our guidelines if you’re planning to visit our hospitals or clinics.

Hospital/Inpatient Visitor Guidelines
Hospitalized adults & pediatrics

All visitors must check-in at the Hospital Information Desk.

COVID-negative patients
  • Hospitalized Adult & Pediatric
    • 6 or fewer visitors in a patient's room at one time; no 24-hour limit to the number of visitors allowed
    • Children younger than 16 may visit but need to be accompanied and supervised by an adult
  • Neonatal Intensive Care Unit (NICU)
    • Up to 3 support people, one of which must be the child’s parent, in the room at one time; no 24-hour limit to the number of visitors allowed. A parent must always accompany the visitor. 
    • Currently, individuals under 18 are restricted from visiting.
  • Pediatric Intensive Care Unit (PICU)
    • Up to 2 support people, one of which must be the child's parent, in the room at one time.
COVID-positive patients
  • Hospitalized Adult & Pediatric
    • Please call the nursing staff to discuss your possible visit before you arrive; every patient and situation are unique

  • Neonatal Intensive Care Unit (NICU)
    • COVID-negative parents only
  • Pediatric Intensive Care Unit (PICU)
    • Please call the nursing staff to discuss your possible visit before you arrive; every patient and situation are unique.
End-of-life adults & pediatrics

All visitors must check-in at the hospital Information Desk.

COVID-negative patients
  • End-of-Life Adult & Pediatric
    • The patient's care team and patient if they're able will collaborate to determine the number of visitors. Please call the nursing staff to discuss the visit before you arrive.

COVID-positive patients
  • End-of-Life Adult & Pediatric
    • Please call the nursing staff to discuss your possible visit before you arrive; every patient and situation are unique.

Inpatient behavioral health adults & pediatrics

Visits are limited to 30 minutes and need to be scheduled between noon and 6 p.m. by calling (608) 775-3523. If all visiting times are filled, one may be scheduled for the following day.

COVID-negative patients
  • Adult
    • Up to 4 support people in the building at one time; no 24-hour limit to the number of visitors allowed. 

    • Children younger than 16 may visit but need to be accompanied and supervised by an adult

  • Pediatric (under 18)
    • 2 parents or guardians every 24 hours.

COVID-positive patients
  • Adult
    • Please call the nursing staff to discuss your possible visit before you arrive; every patient and situation are unique.

  • Pediatric (under 18)
    • Please call the nursing staff to discuss your possible visit before you arrive; every patient and situation are unique.

Emergency Services, Urgent Care, Surgery and Outpatient Surgery Center adults & pediatrics

Emergency Services & Urgent Care adults & pediatrics 

COVID-negative patients
  • Adult
    • Up to 6 support people in the room at one time; no 24-hour limit to the number of visitors allowed. 

    • Children younger than 16 may visit but need to be accompanied and supervised by an adult.

  • Pediatric
    • Up to 6 support people in the room at one time; no 24-hour limit to the number of visitors allowed. 

    • Children younger than 16 may visit but need to be accompanied and supervised by an adult.

COVID-positive patients
  • Adult
    • Up to 1 support person for the entire time the patient is in the hospital.

  • Pediatric
    • 2 support people, older than 16, for the entire time the patient is in the hospital

Surgery and Outpatient Surgery Center adults & pediatrics

COVID-negative patients
  • Adult
    • Up to 2 support people at one time

    • Children younger than 16 may visit but need to be accompanied and supervised by an adult

  • Pediatric
    • Up to 2 support people at one time

    • Children younger than 16 may visit but need to be accompanied and supervised by an adult

COVID-positive patients
  • Adult
    • Up to 1 support person for the entire time the patient is in the hospital

  • Pediatric
    • 2 support people, older than 16, for the entire time the patient is in the hospital

Clinic/Outpatient Visitor Guidelines
COVID-negative patients
  • Adult
    • 2 support people
  • Pediatric
    • 2 support people
COVID-positive patients
  • Adult
    • 1 support person
  • Pediatric
    • 1 support person

1900 South Ave.
La Crosse, WI 54601

(608) 782-7300

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