Care Options

Online or in-person, we have your healthcare covered.

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Virtual care

24-Hour Nurse Line

24/7 | Free | All ages

We’re here to help you, no matter where you receive your healthcare. Call (608) 775-4454 to talk to a Telephone Nurse Advisor at any time. We can assess your concerns and direct the level of care to fit your individual needs.

Good for:

Advice for at-home care
Getting help determining where to seek care for your symptoms
Health education

Learn more

MyChart messages

24/7 | Free-$ | All ages

A convenient way to get answers to quick, non-urgent medical questions from a member of your healthcare provider’s care team. Please note that certain request may incur a charge.

Good for:

Asking a question about an issue you saw your provider for in the last seven days
Asking a question that leads to an appointment 
Checking in as part of your follow-up care after a procedure 
Giving a quick update that was requested by your provider 
Requesting a prescription refill 
Scheduling an appointment

Messaging via MyChart

MyChart Online Visit

24/7 | $ | All ages

MyChart Online Visits are for non-urgent medical care. Simply complete a questionnaire regarding a minor health concern you have in MyChart. A provider will respond via MyChart message with medical guidance or treatment recommendations.

Good for:

Back pain (ages 18 and older)
Diarrhea (ages 2 and older)
Female UTI (ages 12 to 80)
Heartburn (ages 18 and older)
Prescription for CPAP supplies (based on diagnosis)
Red eye (ages 2 and older)
Sinus (ages 18 and older)
Vaginal itching (ages 18 to 80)

Receive non-urgent medical care

Video visit

Scheduled appointment | $$ | All ages

Get the care you need, when and where you need it. Schedule a video visit by phone or through MyChart. We offer appointments for same-day and next-day visits to address non-emergent health concerns for your entire family. Learn more about video visits.

Good for:

Allergies
Cold
Female urinary symptoms
Flu
Diarrhea
Nausea
Pink eye
Skin rashes
Sore throat
Runny nose/sinus congestion
Vomiting
Upper respiratory issues

Schedule in MyChart

Gundersen Pharmacy prescription refills

24/7 | Free | All ages

Manage and refill prescriptions for yourself, your family or anyone you’re a medical proxy for in Emplify Health MyChart. This includes refills, renewals, text reminders and payments. Go to the 'Medications' tab in MyChart to get started.

In-person care options

ExpressCare clinic

7 days a week, extended hours | $ | Age 2+

Our ExpressCare Clinic in La Crosse provides a convenient, walk-in option for our patients and non-patients alike. No appointment necessary.

Good for:

Bladder or urinary tract infection (female, age 12-80)
Ear pain, swimmer's ear, infection, wax removal
Flu-like symptoms
Insect or tick bites
Mild vomiting/diarrhea
Pink eye, skin irritation and rashes
Sinus problems and seasonal allergies
Sore or strep throat

Convenient walk-in care

Primary care

Weekdays by appointment | $$ | All ages

You can now schedule Primary Care appointments online! From Family Medicine to Internal Medicine and Pediatrics, we have appointments, including same-day, readily available for you.

Good for:

Chronic health conditions
Mental health conditions
Minor illnesses & injuries
Medication management
New medical concerns
Preventive care
Routine exams

Schedule in MyChart

Urgent care

7 days a week, extended hours | $$$ | All ages

Visit any of our walk-in Urgent Care locations for non-emergent conditions that need medical attention now. Need to be seen today, but not urgently? Check MyChart for Primary Care appointments, as early as the same day. You must be a current patient to schedule in MyChart. 

Good for:

Cuts, scrapes and bruises
Ear pain/infection
Fever, colds and flu
Sinus and upper respiratory infections
Skin rashes, insect bites and minor burns
Sore/strep throat
Strains and sprains
Sudden back or neck pain
Urinary burning

View Urgent Care locations

Specialty care

Weekdays | $$$$ | All ages

Our specialty care providers have the expertise to develop customized solutions for your unique healing needs. We support all aspects of your care, no matter how complex your journey may be. From finding the right provider to coordinating follow-up appointments, we are here to ensure a seamless experience.

See all services

Emergency care

24/7 | $$$$ | All ages

When an emergency happens, we're here for you. Our highly skilled providers and support teams are experts in triage and emergency medicine. In the event of a life-threatening emergency, please contact 911 or proceed to the nearest emergency room immediately.

Good for:

Severe injury such as bone fracture, severe cuts, or head injury
Sexual assault or domestic violence
Signs of heart attack such as chest pain or shortness of breath
Signs of stroke such as numbness on one side or trouble speaking
Sudden and severe pain
Suicide attempt or suicidal thoughts

View emergency locations

Understanding care options service costs

We use dollar signs ($-$$$$) to represent a general range of costs for various care options. These symbols are meant to assist you in considering potential expenses before receiving care. Please note actual costs may vary.

Low cost — $
Moderate cost — $$
Higher cost — $$$
Highest cost — $$$$

Learn about your payment options