Patients & Visitors
We don't see you as just a patient - we see you as a friend or neighbor. We take the time to understand your needs and provide you with quality, personalized care that helps you reach your full potential.
Medical records information
Gundersen Health System respects each patient's right to the confidentiality and privacy of their healthcare information. We will make every attempt to protect the privacy of patient information so that such information is not heard, read, or otherwise shared with others for any reason other than to promote the best healthcare outcomes for our patients.
In order to disclose protected health information, we require signed authorization from the patient or legal guardian. The healthcare record is the property of Gundersen and is maintained for the use of the hospital, clinic, medical staff and for the benefit of the patient. You may request copies of your health information at any time, with reasonable notice and payment of copying costs.
Please contact our Medical Records Department at 715-538-4361 ext. 64170
Patient & family services
Our Patient and Family Services staff works with patients and acts as an advocate as a member of the healthcare team. The staff assists patients and family in:
- Discharge planning
- Advance directives
- Access to a wide range of available resources
- Offer consultation in emotional, social, financial, family and health concerns
For more information on Patient and Family Services, please contact one of our Social Workers at 715-538-4361.
Share your talents
Put your talents to the greatest use by helping our patients, staff and visitors. You could find new talents that you never knew you had!
Make new friends
You're more than just a volunteer, you're one of us. You'll get the chance to meet new people, make new connections and join us in our celebrations.
Connect with the medical profession
Volunteering with Gundersen Tri-County may open up a new world of interesting career opportunities and inspire you to explore a career in healthcare.
- Assisting with department duties
- Escorting patients around the facility
- Providing support at community events
Applicants must be 18 years old or older, be discrete and dependable, have a positive and welcoming attitude and provide at least four hours of volunteering per week.
Applicants must also be able to pass a background check, health assessment and volunteer training program.
For more information and to request an application, call Janet Skroch at 715-538-4361 ext. 54103.