Care Options
Online or in-person, we have your healthcare covered.
Virtual care
Scheduled video visit
Plan a video visit with your trusted care provider at a time that works for you. Phone visits may also be available; ask our scheduling team to find out if they are covered by your insurance carrier.
Good for:
- Chronic health conditions and medication management
- New health concerns
- Preventative care
- Some urgent illnesses and injuries
On-demand video visit
24/7 | $64 | age 2+
Gundersen VirtualVisits offer you immediate, face-to-face video access to urgent care from your phone or computer.
Good for:
- Back pain
- Colds or flu
- Cough
- Diarrhea
- Fever
- Headache
- Nausea or vomiting
- Pink eye
- Rash
- Sore throat
MyChart online questionnaire
24/7 | $47 | 18+
MyChart Online Visits are for non-urgent medical care. You’ll fill out a questionnaire in MyChart. A provider will respond via MyChart message with treatment recommendations.
Good for:
- Back pain
- Cough/upper respiratory infection
- Diarrhea
- Heartburn
- Pink Eye
- Sinus problems
- Urinary problems
- Vaginal discharge/irritation
- CPAP supply renewal (for approved Sleep Medicine patients)
MyChart messages
A convenient way to get answers to quick, non-urgent medical questions from a member of your provider’s care team.
Good for:
- Asking a question about an issue you saw your provider for in the last seven days
- Asking a question that leads to an appointment
- Checking in as part of your follow-up care after a procedure
- Giving a quick update that was requested by your provider
- Requesting a prescription refill
- Scheduling an appointment
*Certain requests may incur a charge
24-nurse line
Call (608) 775-4454 to talk to a Telephone Nurse Advisor any time. We’re here to help you, no matter where you receive your healthcare.
Good for:
- Advice for at-home care
- Getting help determining where to seek care for your symptoms
- Health education
Gundersen Pharmacy app
Refill prescriptions anytime, anywhere from your phone or computer. We’ll notify you when they’re ready.
In-person care options
Primary care
We’re here for your routine medical needs when you need to visit your provider in person.
Good for:
- Chronic health conditions and medication management
- Mental health conditions like anxiety and depression
- Minor illnesses like sore throat, rashes and infections
- Minor injuries such as sprains, strains, cuts and bruises
- New medical concerns
- Preventative care
- Routine and annual exams
Urgent care
Visit any of our walk-in Urgent Care locations for non-emergent conditions that need medical attention now.
Good for:
- Cuts, scrapes and bruises
- Ear pain/infection
- Fever, colds and flu
- Sinus and upper respiratory infections
- Skin rashes, insect bites and minor burns
- Sore/strep throat
- Strains and sprains
- Sudden back or neck pain
- Urinary burning
ExpressCare clinic
Our ExpressCare Clinic in La Crosse is a convenient walk-in option for our patients and non-patients. No appointment necessary.
Good for:
- Bladder or urinary tract infection (female, age 12-80)
- Ear pain, swimmer's ear, infection, wax removal
- Flu-like symptoms
- Insect or tick bites
- Mild vomiting/diarrhea
- Pink eye, skin irritation and rashes
- Sinus problems and seasonal allergies
- Sore or strep throat
Emergency care
If you’re facing a life-threatening emergency, call 911 now or go to the emergency room nearest you immediately.
Good for:
- Severe injury such as bone fracture, severe cuts, or head injury
- Sexual assault or domestic violence
- Signs of heart attack such as chest pain or shortness of breath
- Signs of stroke such as numbness on one side or trouble speaking
- Sudden and severe pain
- Suicide attempt or suicidal thoughts