Animals play an important role in our lives. Gundersen makes every effort to ensure your furry friend has a place in patient care.
Service animals are welcome in Gundersen facilities for those who require the help because of a disability. Service animals are allowed anywhere a patient would be, except for sterile environments, operating rooms or other areas that would present a safety risk. Please note: an animal whose sole function is to provide comfort, companionship or emotional support does not qualify as a service animal under the Americans with Disabilities Act (ADA) and are not entitled access to Gundersen.
Pets and companion animals
Animals have a way of providing healing and comfort to their owners. Gundersen is happy to arrange these therapeutic visits on some hospital units. Visits from a family dog or cat can last no longer than two hours and need to be scheduled in advance. We require a signed certificate of current vaccines and good health from the pet's veterinarian. For safety reasons, there are a few locations where animals are not permitted.
We have a wonderful team of Pet Therapy animals and volunteers. You can expect to see pet therapy teams visiting patient care areas throughout the hospital. Each Pet Therapy animal and their owner are trained by the Coulee Region Humane Society to provide comfort to you during your stay. If you see a pet therapy animal around your unit, feel free to give it a pet or hug!
Urgent pet care services
Gundersen staff can help you secure a safe, loving environment for your pet if you’re hospitalized unexpectedly or have a lengthy medical appointment. A Concierge Services team member is available by phone, at ext. 50760 or (608) 775-0760, or in person Monday through Friday from 8 am to 5 pm to assist you. Please ask a Gundersen staff member for help during all other hours. Pet care costs are typically the patient’s responsibility, though funding may be available from Gundersen.