Patient Feedback
We strive to provide the best possible care and service to our patients. We welcome your feedback, compliments or concerns about the care, treatment or services you have received.
Share your feedback
If you have questions, concerns or feedback regarding your experience, we encourage you to:
- Talk with your nurse or doctor, or the unit/department charge nurse, nursing supervisor or manager.
- Call us at (608) 775-7676 Monday through Friday during business hours to speak with a patient representative. You may leave a message for the Patient Experience team at any time.
- Email your comments to CRFeedback@gundersenhealth.org.
- Mail your comments to:
Gundersen Patient Experience
333 Front St. N, FS4-004
La Crosse, WI 54601
Recognize your care team
If you had an excellent care experience at one of our locations, we'd be honored to hear about it.
Grateful Patient Program
Our Grateful Patient Program, coordinated by our medical foundations, recognizes the people and efforts behind our compassionate and impactful care. Share your story using our online form.
The DAISY Award
Our Boscobel and West Union locations participate in The DAISY Award, a nationwide program that rewards excellence in nursing. If you have been cared for by a remarkable nurse in Boscobel or West Union, this is your opportunity to honor them for the difference they’ve made in your life.
In your written correspondence, include the following details, please:
- Name and birth date of the patient. If you are not the patient, provide your name and contact information
- Date of service
- Location of the facility and the name of the department you visited
- Your comments about your experience
- Your name, address and phone number, if you would like follow-up contact