Skip to main content
Get Care MyChart Find a Provider Find a Location

Gundersen Health System patients are now able to provide feedback on the care they receive with more convenience than ever before.

Post-appointment patient experience surveys from Gundersen are now distributed by email, text message or phone, in addition to paper surveys.

The patient experience survey process, previously only conducted by paper surveys mailed to patients following an appointment:

• Empowers patients by using the technology they use and provide improved convenience.
• Reduces the number of survey questions from 40 to 10.
• Allows Gundersen to more rapidly improve using patient feedback.

Gundersen uses patient experience surveys to share feedback with clinicians to improve patient care and provide survey comments and clinician ratings online to help patients make informed choices about their healthcare.

For more information on this process, visit gundersenhealth.org/find-a-doctor/guide-to-ratings.

You can also watch this video as an overview of the new patient experience survey offerings.

News

News

Gundersen Palmer Lutheran receives certificate of achievement for post-acute care for stroke patients

July 11, 2024

Gundersen Palmer Lutheran has received certificate of achievement for its participation in the American Heart Association’s Mission: Lifeline Stroke post-acute care initiative.
Grateful patient

Graduation ceremony brought to Gundersen for high school senior

July 11, 2024

Maddie Breza was gearing up for her final semester of high school, but a medical diagnosis required her to spend most of her days over the next five months in
Grateful patient

Gundersen doctor cares for five generations of one family

July 10, 2024

Dr. Kim Lansing has cared for five generations of the Brown family throughout her 25 years at Gundersen, starting with Scott and later including his wife, wife’s mother and his
Who we are

Understanding their ‘why’ led to career changes for Gundersen nurses

June 27, 2024

Erick Baumgart and Scott Thorson find themselves in the careers they enjoy today. Each of them began their careers in fields very different from nursing and healthcare.

1900 South Ave.
La Crosse, WI 54601

(608) 782-7300

Language Support:
Jump back to top