Skip to main content
Site search

New patient experience surveys add convenience

Gundersen Health System patients are now able to provide feedback on the care they receive with more convenience than ever before.

Post-appointment patient experience surveys from Gundersen are now distributed by email, text message or phone, in addition to paper surveys.

The patient experience survey process, previously only conducted by paper surveys mailed to patients following an appointment:

• Empowers patients by using the technology they use and provide improved convenience.
• Reduces the number of survey questions from 40 to 10.
• Allows Gundersen to more rapidly improve using patient feedback.

Gundersen uses patient experience surveys to share feedback with clinicians to improve patient care and provide survey comments and clinician ratings online to help patients make informed choices about their healthcare.

For more information on this process, visit gundersenhealth.org/find-a-doctor/guide-to-ratings.

You can also watch this video as an overview of the new patient experience survey offerings.

News
COVID-Vaccine-Gundersen
news
Gundersen offers COVID vaccine for everyone 6 months and older

September 23, 2022

COVID-19 vaccine is available during scheduled appointments at most Gundersen primary care locations and at the Gundersen Onalaska Clinic.
wafer-check-presentation-bintz
news
Gundersen donates $50,000 to new WAFER facility

September 22, 2022

As part of our mission, Gundersen donated $50,000 to WAFER Food Pantry to improve access to healthy foods for our neighbors.
news
Gundersen among best in nation for patient experience

September 21, 2022

Healthgrades® honored Gundersen’s La Crosse Hospital as a recipient of the 2022 Outstanding Patient Experience Award for the 15th consecutive year.
father-and-son-standing-together
news
'Parties,’ positivity and pride: Gundersen grows with son, father

September 20, 2022

Larry Tichenor knows physicians see many people, but when they’re at our hospital, staff caring for the father-son team have made them feel like they’re the only patients there.

1900 South Ave.
La Crosse, WI 54601

(608) 782-7300

Language Support:
Jump back to top