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Gundersen clinician ratings inform, empower patients

Gundersen Health System is the first healthcare organization in our area and among the first in the nation to make clinician star ratings available to patients and the public.

The ratings are developed from patient feedback in surveys completed after clinic visits. The data is regularly updated to help patients make informed decisions about their care.

The ratings, which are found on or in search results when looking for Gundersen clinicians online, use a star format – one star is lowest and five is the highest – and include patient comments.

"There is demand for this information by our patients and across our industry," says Mary Kuffel, MD, medical vice president, Gundersen Health System. "It also fits with our commitment to providing patients and their families the best experience when they come to us for care, and with our culture of continuous improvement."

The continuous effort to improve experience at Gundersen is reflected in the feedback patients provide: 100 percent of rated clinicians have an overall star rating of four or above.

"It is important each patient knows we want to relate to them on a personal basis, not just as another disease or another toothache," says Mary Ann Campbell, DDS, Gundersen Dental Specialties. "Patients come to us for care with many preconceived notions and apprehensions. It is important for us to make them feel valued and important, in addition to providing treatment and answers for their particular ailment."

You can learn more about the clinician star ratings at

Grateful patient
Decorah man grateful for what he has despite losing finger

June 01, 2023

Kent Klocke works with his hands, so the contractor from Decorah is used to the occasional cuts and bruises. That’s why, when he cut his left ring finger one Tuesday
Movin’ & More with Gundersen Boscobel Area Hospital and Clinics

May 31, 2023

On Tuesday and Thursday, the Gundersen Boscobel Area Hospital and Clinics’ Cardiopulmonary Rehabilitation Department is buzzing with activity as residents engage in the popular Movin’ & More program.  
Project SEARCH students celebrate graduation and new jobs

May 24, 2023

On May 25, seven interns graduated from a program called Project SEARCH – and all seven have job offers. In her six years as a Project SEARCH instructor, this is
Grateful patient
Man thankful for care team following life-altering accident

May 24, 2023

Neil “Moose” Kinder remembers grabbing his cellphone to answer his wife’s call shortly after colliding with three trees along a rural stretch of road near Merrillan, Wis.

1900 South Ave.
La Crosse, WI 54601

(608) 782-7300

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