Skip to main content
Site search

Gundersen among best in nation for patient experience

Gundersen among best in nation for patient experience
Wednesday, September 21, 2022

Gundersen Health System’s focus on exceptional patient care and experience places it in elite company. 

Healthgrades® honored Gundersen’s La Crosse Hospital as a recipient of the 2022 Outstanding Patient Experience Award. This is the 15th consecutive year Gundersen has received this prestigious recognition. 

Gundersen also received three significant honors for clinical care: 

  • America’s 100 Best Hospitals for Gastrointestinal Surgery Award™ 

  • Gastrointestinal Care Excellence Award™

  • Surgical Care Excellence Award™ 

In order to be recognized by Healthgrades, hospitals must meet eligibility requirements for consideration, which, in addition to a number of survey responses, includes clinical performance thresholds. Gundersen La Crosse Hospital’s performance places it among the top 5 percent in the nation. 

“We believe in providing high-quality care and services in every interaction while we focus on what matters most to each person. Gundersen staff dedication to understanding each patient and their unique story is quite special,” shares Shannon Hulett, director, Gundersen Patient Experience. “It is wonderful to receive this level of recognition for the personalized experiences our staff provide to each person we serve.” 

Healthgrades analyzes patient outcome data on 45 million+ Medicare medical claims records of the most recent three-year time period available for nearly 4,500 hospitals nationwide. No hospital can opt-in or opt-out of being evaluated, and no hospital pays to be evaluated. Healthgrades measures hospital performance based on patient outcomes. Their methodologies adjust for each patient’s risk factors, such as age, gender and medical condition. 

Other select data includes patient survey data from Centers for Medical and Medicaid Services (CMS) and patient outcome data for all patients (all-payer data) from states that make their data available. 

News
COVID-Vaccine-Gundersen
news
Gundersen offers COVID vaccine for everyone 6 months and older

September 23, 2022

COVID vaccine is available during scheduled appointments at most Gundersen primary care locations and at the Gundersen Vaccine Clinic, located at the Gundersen Onalaska Clinic (Level 4).
wafer-check-presentation-bintz
news
Gundersen donates $50,000 to new WAFER facility

September 22, 2022

As part of our mission, Gundersen donated $50,000 to WAFER Food Pantry to improve access to healthy foods for our neighbors.
father-and-son-standing-together
news
'Parties,’ positivity and pride: Gundersen grows with son, father

September 20, 2022

Larry Tichenor knows physicians see many people, but when they’re at our hospital, staff caring for the father-son team have made them feel like they’re the only patients there.
doctor-examining-child-in-hospital-room
news
Gundersen vaccine champion highlighted in new national video

September 20, 2022

Through his vaccine advocacy work, Rajiv Naik, MD, Gundersen Pediatrics, is featured by the American Academy of Pediatrics, to help spread the word about the importance of the HPV vaccine.

1900 South Ave.
La Crosse, WI 54601

(608) 782-7300

Language Support:
Jump back to top