COVID-19 has changed many things, but visiting your doctor shouldn't be one of them. At Gundersen's seven hospitals and more than 60 clinics, we continue to practice important safety precautions to keep you and your family safe when you seek our care. We know that your health is a top priority. It's ours, too.
Effective Jan. 12, 2022, Gundersen Health System requires all patients and visitors to wear medical-grade masks, cloth masks (tie or ear loop) with a nose wire, or N95 or KN95 masks without vents at all Gundersen locations. Patients and visitors without those masks will be offered a medical-grade mask during the screening process. The following masks are no longer acceptable: neck gaiters, bandanas, masks with vents, and cloth masks without a nose wire.
Our patients also play a big role in keeping our hospitals and clinics safe for everyone. That's why you'll see a sign at our doors asking whether you've tested positive for COVID-19 in the last 10 days or are symptomatic for the virus. If so, visit one of our information desks. You'll need to wear a mask, even after you received the COVID-19 vaccination, because you can still spread the virus without knowing it.
You can check-in for your appointment on your device up to 7 days before your appointment. By using MyChart eCheck-In and Self Arrival, you can complete information before you even get to the check-in desk.
Clean locations are always a priority for your experience, but we've increased routine cleaning in every area you will visit. We increased our ongoing sanitation measures, especially in high-traffic areas, like patient rooms, lobbies and elevators.
We know how important family is for the healing process. However, to protect our patients, staff and community during the COVID-19 pandemic, we have modified our visitor policy. There will still be exceptions for end-of-life, interpreter/communication needs, surgery, Labor and Delivery, emergency room and pediatric patients. See our latest visitor guidelines.