Collaborative Care closes the gap between mind and body and focuses on health and wellness through comprehensive "whole-person care." In this unique care model, healthcare professionals work together as members of an interprofessional team to improve patient outcomes and self-management. Collaborative Care offers better care for patients, increased patient satisfaction, lower total medical costs and greater provider satisfaction.
"For someone to feel their best, their medical and mental health care needs must be met," Nicole said. "We will treat our patient's mental health needs the same as we would for their physical needs to promote optimal wellness."
"We have an obligation to build our primary care team to support the Collaborative Care model for behavioral health services," said David Hartberg, CEO. "Nicole is the next piece of that team. I am impressed by the care this much-needed behavioral health programming and treatment is already having in our communities that we will continue to grow this program as best we can."
Nicole most recently served as a social worker at the Veterans Health Administration in Tomah, where she worked alongside medical and mental health professionals to meet veteran's mental health needs and goals. Prior to that position, she was a mental health therapist with Richland County Health and Human Services, although her experience in the social work field spans back to 2008.
"The breadth of Nicole's experience was exactly what we were looking for in our new Collaborative Care model," shared Mandy Pettit, clinic director. "Her skills complement our team, particularly in working so close with Joni."
Dr. Downs agreed: "I feel so fortunate that we have found Nicole as a partner in this process. We have already begun to form a real connection and will work together as we continue to build our care team."
In her free time, Nicole enjoys spending time with her family, being outdoors and running.