Gundersen Boscobel welcomes new Director of Clinics

Mandy Pettit, Director of Clinics

Gundersen Boscobel Area Hospital and Clinics is pleased to welcome the newest member of its Administrative Team:  Director of Clinics, Mandy Pettit.

Mandy received her Associate Degree of Nursing from Northeast Iowa Community College in Calmar, IA, her Bachelor of Science in Nursing from Viterbo University and her Master's of Science Degree in Nursing from Walden University in Minneapolis, MN, with an emphasis in Leadership and Management.

Mandy's early career began in nursing, working in long term care before moving to an inpatient surgical department. Eventually, she moved to labor, delivery and postpartum; medical/surgery and the emergency room. In that capacity, she co-chaired the Patient Experience/Service Recovery Team and also participated in LEAN projects to minimize waste and maximize efficiencies specific to departmental workflows. She also led the LEAN project to optimize nursing documentation and education.

These experiences prepared Mandy for a new endeavor in 2014, when she became Clinic Nurse Manager at Crossing Rivers Health. There, she developed and refined clinical and non-clinical operations for four clinics. She worked collaboratively to plan the operations for each clinic to ensure alignment with the organization's strategic plan, as well as to ensure financial sustainability. She also developed and implemented standard work for new clinic and surgical services.

"I helped develop primary, specialty and behavioral health care service lines within a critical access hospital, including facilitating the onboarding of clinical staff and providers to those areas. I was also responsible for the implementation of standard work to ensure compliance with National Patient Safety Goals ensuring Joint Commission Accreditation," Pettit shared.

"Mandy's experience in clinic management will help us achieve department and service line strategic goals," shared Deanna Wallin-Sander, Boscobel Clinic's RN Supervisor. "Her experience working in the rural clinic setting will be especially important in leading our disease management initiatives."

"Mandy will be a great addition to our Senior Leadership team. In particular, her experience in all facets of patient care in both the clinic and hospital settings was a key reason we felt Mandy was the right person for the job—to help us add some skills to a team already working hard on patient care delivery and coordination," concluded David Hartberg, CEO.

"I am passionate about helping both patients and co-workers. I am confident that I can do this well at Gundersen Boscobel," Pettit concluded. "I am excited to serve and honored to lead this team."