Skip to main content

Gundersen Boscobel shares new Grateful Patient Program

Gundersen Boscobel shares new Grateful Patient Program
Wednesday, January 11, 2017

  • Alt text photo 1

    Grateful Patient card

The Gundersen Boscobel Area Hospital and Clinics Patient Experience Committee is excited to share the rollout of the Grateful Patient Program. The purpose of the program is to offer patients a platform to recognize staff members who provided them excellent and compassionate care.

We are excited to offer this program as an opportunity for those who are appreciative of the care they received and want to say thank you to one of our staff members," shares Nora Munson, Co-Chair of the Patient Experience Committee. "The cards are simple to fill out, but are a meaningful way to connect a patient who is grateful with the person who provided them care."

The Grateful Patient Program offers patients a chance to "fill the bucket" of staff members by thanking them for the care received. Gundersen Boscobel staff defines a "bucket filler" as a compliment or recognition for a job well done. To participate in the program, patients can simply fill out a Grateful Patient card and place in the buckets located by registration points.

The program has started with a pilot rollout in 9 locations including the clinics, ER, Radiology, Med-Surg, Rehab and Lab. As the program grows, the committee hopes to expand the locations to all departments.

Gundersen Boscobel's new Grateful Patient buckets

"Our hope is that this program inspires a greater connectivity between our staff and patients," explains Wendy Hardy, Patient Experience Committee member. "We plan to regularly share the cards with our staff and into the community to recognize the great work being done and relationships formed through care delivery."

For more information on the Grateful Patient Program, please contact the Patient Experience Committee at (608) 375-6300.  

Grateful patient
Decorah man grateful for what he has despite losing finger

June 01, 2023

Kent Klocke works with his hands, so the contractor from Decorah is used to the occasional cuts and bruises. That’s why, when he cut his left ring finger one Tuesday
Movin’ & More with Gundersen Boscobel Area Hospital and Clinics

May 31, 2023

On Tuesday and Thursday, the Gundersen Boscobel Area Hospital and Clinics’ Cardiopulmonary Rehabilitation Department is buzzing with activity as residents engage in the popular Movin’ & More program.  
Grateful patient
Man thankful for care team following life-altering accident

May 24, 2023

Neil “Moose” Kinder remembers grabbing his cellphone to answer his wife’s call shortly after colliding with three trees along a rural stretch of road near Merrillan, Wis.
Project SEARCH students celebrate graduation and new jobs

May 24, 2023

On May 25, seven interns graduated from a program called Project SEARCH – and all seven have job offers. In her six years as a Project SEARCH instructor, this is

1900 South Ave.
La Crosse, WI 54601

(608) 782-7300

Language Support:
Jump back to top