Gundersen moves some clinic appointments to phone

Gundersen Health System is changing how it handles some clinic appointments at all locations to help prevent the spread of coronavirus disease 2019 (COVID-19).

Effective immediately and for the coming weeks, some scheduled clinic appointments will be converted to a phone visit or canceled to help us focus on preparing for COVID-19 and treating patients with the virus.

In either case, patients will receive a phone call from their healthcare team to confirm a phone visit or cancellation. Patients do not need to call us. If an appointment is canceled, we will work with patients to reschedule it for a later date.

In cases where a patient needs to be seen in person, the appointment will continue as scheduled. If you do not hear from your provider, plan to be at your appointment. Patients are reminded that only one support person may accompany them to appointments and are asked to drop off and pick up patients, rather than waiting inside the clinic.

For the most up-to-date information, visit gundersenhealth.org/covid-19.