Coronavirus disease 2019 (COVID-19): Get the latest information.

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We're available to consult with you via video

Though our daily lives have changed, the importance of maintaining your health and wellness hasn't. We're continuing to find ways to safely connect you to the care you need and expect. We are happy to begin delivering love + medicine online through Skype video calls.

From routine appointments with your primary care provider to specialty care, like behavioral health and dermatology, we're here for you, no matter what.

A scheduled video Skype visit is the same cost as your standard office visit.

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Call your primary or specialty healthcare provider to schedule a remote visit.

Once a date and time is confirmed, you'll receive an email with instructions and a link for your visit.

Call (608) 782-7300

New to Gundersen? Call our new patient line at (608) 775-0601

Easy as 1-2-3. Set up. Download Skype. Click

How it works

Step 1

  • Make sure you have a stable internet connection and a device that allows for video calls (smart phone, tablet or desktop computer with microphone, speakers and camera).

Step 2

  • If using a tablet or phone, you'll need to download the Skype for Business app.
  • Sign up for an account and allow the app to access your camera and microphone.

Step 3

  • On the day of your appointment, open the calendar invite on your device and click on the Skype link.

Need help? Check out our support guides and videos. Or call (608) 782-7300 and ask for the Virtual Care Customer Service Team at extension 70130.

More virtual care options

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Need urgent care now? See a provider in minutes

  • See a provider 24/7 with no appointment, only a connection
  • For common ailments such as fever, allergies or pink eye
  • $49 or less per visit
  • Patients must be a least 2 years old

Start a VirtualVisit

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Manage your care with MyCare

When you sign up for MyCare, you can access and manage your own medical record and your family's medical records from home or on any computer, tablet or smartphone.

Login to MyCare to:

  • Connect with your provider
  • Email your care team
  • Request prescription refills
  • View lab results
  • Pay your bill and get a cost estimate

Log in to MyCare

what to expect

We've taken steps at all our locations to keep you and our staff healthy and safe. Here's what to expect when you visit us.

Stay safe