MyCare E-Visits
Convenient, affordable care
Care for minor illnesses is easy and affordable. Fill out a MyCare form and a provider will connect you to the care you need.
Affordable
$40 per visit, the same cost as an ExpressCare visit—but no need to leave your house.
What conditions are treated with an E-Visit?
Non-urgent illnesses, including:
- Back pain
- Cough/upper respiratory infection
- Diarrhea
- Heartburn
- Red eye
- Sinus problems
- Urinary problems
- Vaginal discharge/irritation
How does it work?
Must be a Gundersen patient living in Wisconsin, Minnesota or Iowa seen in a Gundersen primary care department in the last 36 months and 18 years or older.
Step 1: Get a MyCare account
You will need a MyCare account to access E-Visits. (sign up is easy!)
Step 2: Fill out a short form
Complete a few questions online (should take less than 5 minutes)
Step 3: A provider will get back to you with a diagnosis, treatment plan or prescription (if needed)*
*E-visits started weekdays between 8 a.m. and 3 p.m. will receive an response within three hours. E-visits started any other time will receive a response by 10 a.m. the next business day.
If your condition can't be treated with an e-visit, you will be directed to visit your primary care provider or Urgent Care. In that case, you will not be charged for the e-visit.
Medicaid patients are not eligible for Gundersen e-visits. E-visits are not covered services for this plan, and our system does not meet documentation requirements. This plan may add e-visits to their list of covered services in the future.
