Proxy Access & Teen MyChart
MyChart proxy access and teen accounts can make healthcare management much simpler for families and individuals. Whether you’re managing a child’s health record, supporting an adult with their care or a teen ready for your own account, MyChart has access options to fit your needs.
Features of proxy access vs. Teen MyChart
This guide will walk you through the features available with each option, ensuring a smooth experience for everyone involved. This may include, but is not limited to:
MyChart Feature | Proxy Access for | Proxy Access for | Proxy Access for 18+ Full Access | Proxy Access for 18+ Limited Access | Teen MyChart |
|---|---|---|---|---|---|
| Messaging with Providers & Staff | X | X | X |
| X |
| Review Test Results | X | *X | X | X | X |
| Prescription Refill Requests | X | X | X | X | X |
| Allergy, Current Health Issues & Medication Lists | X | *X | X | X | X |
| Immunization Lists | X | X | X | X | X |
| Appointment Scheduling | X | X | X | X | X |
| Review Past Appointments | X | X | X | X | X |
| Provider Notes | X | *X | X | X | X |
| Access Statements & Online Bill Pay | X | X | X | X |
|
| Review Medical History | X |
| X | X | X |
| Health Trends Reporting | X | X | X | X | X |
| Growth Charts | X |
|
|
| X |
| Questionnaires | X | X | X |
| X |
| Share My Record | X | X | X | X | X |
| MyChart Online/Video Visits | X | X | X | X | X |
| Estimates | X |
| X | X | X |
| Review Documents on File | X | X | X | X | X |
*Excludes sensitive information
Please note you can easily manage MyChart Communication Preferences for both proxy and teen accounts to get important messages when and how you want them.
Proxy access: manage medical records with ease
Proxy access is a feature in MyChart that allows an officially designated individual, such as a parent, guardian, caregiver or support person, to access a patient's health information and manage care on their behalf, as well as their own, from the same MyChart account. Proxy access can be stopped at any time by the proxy or patient.
Through MyChart, a proxy can be granted two types of access:
- Full access: The proxy can see and manage almost all of the patient's health information and features available in MyChart, similar to what the patient sees.
- Limited access: The proxy can view a smaller set of information and features, such as basic appointment details or certain test results, but not the full record.
Proxy access for parents & guardians
Proxy access allows parents and legal guardians to oversee their children’s health records online. It simplifies tasks such as scheduling appointments, viewing test results and communicating with your child's care team.
As a new parent, you’ll automatically be given proxy access to view your baby’s health record, helping your family stay connected from the start.
Please be aware that access may change as your child enters their teenage years. For children aged 13 and older, parents or proxies will have limited access. This means you will be able to view visit information, but sensitive notes will not be visible.
Proxy access for caregiver or support person
Share your MyChart information with someone who helps you manage your care. Adults (18+) can authorize another person, such as a caregiver or support person, to access their MyChart account to assist with their care needs.
This is often for caregivers helping older patients or adults who need help from family members assisting with medical appointments or medications.
How to get started with proxy access
- You can request to get or give proxy access through your MyChart account.
- You may fill out an Adult Proxy Authorization Form, scan it and email the form to [email protected].
- You can also fill out an authorization form at your next clinic visit.
- For step-by-step instructions, visit our FAQs page for more details.
Teen MyChart: Take ownership of your health
Teens ages 13 to 17 can have their own MyChart account. This gives teens more independence and the ability to communicate with their care team. They will also be able to see everything in their MyChart account other than billing and estimates.
Parents and guardians will continue to have proxy access to their teen’s MyChart account until the child reaches 18 years old. Please note sensitive information and visits may not be visible to parents or proxies.
How to get started with Teen MyChart
Teens can be given their own MyChart account with a parent’s or legal guardian's consent. The teen can view and schedule appointments, message their care team and review private health information securely.
Ask your parent or guardian to help you sign up
- Access can be requested through the parent’s MyChart account, if they already have proxy access to the teen. For guided instructions, visit our FAQs page.
- Or a parent can complete a Teen Account Request Form, scan it and email the form to [email protected].
Activate your teen account
Once consent is received, an email is sent to the teen to activate their account. Activation can be done by text or email. Please use the teen’s personal phone number or email, separate from the parent or guardian.