Our patients can bring one visitor to our hospitals and clinics. Other restrictions still apply.

There is no panel matching the key "MicroAlert"

Published on January 07, 2021

To keep you, our patients, and our staff safe:

Face coverings must be worn the entire time while in any of our locations and must completely cover the nose and mouth.


Please see the Hospital visitor and Clinic patient & support person guidelines below.

Hospital/Inpatient Visitor Guidelines

La Crosse Hospital visitors are to remain in the room of the patient they are visiting but may go to the cafeteria or MOKA; no gathering in community areas such as hallways, waiting rooms, or outdoor patios.
Hospitalized adult guidelines
Patient type
COVID Negative
COVID Positive
Hospitalized Adults
One visitor over the age of 18 per 24-hour period
No visitors
Inpatient Behavioral Health
No support persons
No support persons
Exception(s) for hospitalized adults
Patient type
COVID Negative
COVID Positive
End of life
Up to three support persons at one time, up to 6 persons per 24-hour period
One support person over the age of 18 per 24-hour period
Hospitalized general pediatric (under the age of 18) guidelines
Patient type
COVID Negative
COVID Positive
Hospitalized patients
Two support persons over 18 years old per 24-hour period
One support person per 24-hour period
Inpatient Behavioral Health
One parent or guardian every 24 hours
No support persons
Exception(s) for hospitalized pediatric (under the age of 18) patients
Patient type
COVID Negative
COVID Positive
Newborn pediatrics
Parents only
COVID negative parents only
Pediatric/Neonatal Intensive Care Unit
Parents only
COVID negative parents only
End of life
Up to three support persons at one time, and up to 6 persons per 24-hour period
One support person per 24-hour period

Clinic/Outpatient Visitor Guidelines

Clinic Appointments | Urgent Care | Emergency Services | Surgery | Outpatient Surgery Center

ONE support person, over the age of 16, of adult patients
ONE support person of patients under the age of 18
No siblings will be allowed in our clinics unless scheduled for appointments within 2 hours of each other
Exception(s) for Pediatric (under the age of 18) patients
Pediatric patients in foster care and visits involving Child Protective Services
Two support persons over the age of 16 & no siblings

*Gundersen continuously evaluates visitor guidelines and may update them as the COVID-19 response continues to evolve locally, regionally, and nationally.

*Stricter guidelines may be implemented for select Gundersen Critical Access Hospital locations.

Stay updated on COVID-19

    What to expect at all Gundersen locations

    To ensure the health and safety of patients, visitors and staff, we have the following processes in place to help prevent the spread of COVID-19. Visit our COVID-19 page for more information.

    • Patients, support people and visitors must bring and wear a face covering.
      • Face coverings must be worn the entire time while in any of our locations and must completely cover the nose and mouth.
      • Support persons and visitors who cannot tolerate a face covering will not be allowed to accompany or visit a patient.
      • Everyone entering a Gundersen facility will be asked if they are experiencing symptoms related to COVID-19. Symptoms include new fever, cough, shortness of breath or unexplained body aches.
      • Support persons, visitors or healthcare decision makers will not be permitted if they have:
        • Had a diagnosis of COVID-19 in the last 10 days
        • Been exposed* to a known COVID-positive person within 14 days (*Exposure = within 6 feet, without masks for more than 15 minutes.)
        • Or been under issued quarantine by the Health Department
    • All patients and visitors should allow at least six feet between themselves and other patients and visitors, even when wearing a face covering.
    • Entrances to Gundersen locations will continue to be limited to ensure appropriate patient and visitor screening.
    what to expect

    We've taken steps at all our locations to keep you and our staff healthy and safe. Here's what to expect when you visit us.

    Stay safe