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Published on November 12, 2020

Gundersen Moundview updates Clinic, Surgery, Emergency Services visitor guidelines 

Due to the significant community spread of COVID-19 and to ensure the health and safety of patients and staff, the below visitor guidelines changes are being made at Gundersen Moundview Hospital and Clinics.

Adult patients who have a clinic appointment may not have any support persons accompany them unless they need physical or communication assistance. Patients who have an emergent or urgent care need or a surgery appointment, may have one support person age 16 years old or older. Pediatric patients will continue to be allowed one support person with them.

Support persons transporting adult patients are encouraged to drop patients off at the entrance and wait in their vehicles (unless they are needed for communication/assistance during the patient's appointment). Arrangements can be made to call the support person when the patient is ready to leave.

Adult hospitalized patients, whether COVID negative or COVID positive, are not allowed to have visitors. Exceptions are in place for some circumstance such as end of life.

All patients, support people and visitors must bring and continue to wear a face covering and allow at least six feet between themselves and others. Everyone entering the building will be screened for COVID-19 symptoms when they arrive.  

No visitors are permitted who have had a diagnosis of COVID-19 in the last 10 days or have been told to quarantine or had a known exposure within 14 days.  Primary support people and visitors who are currently experiencing COVID-19 symptoms or have experienced symptoms within the last two days (specifically fever, cough, shortness of breath, loss of taste/smell, vomiting and diarrhea), are not permitted.

Gundersen continuously evaluates visitor guidelines and may update them as the COVID-19 response continues to evolve locally, regionally, and nationally. 

Visit for more details about COVID-19 and visitor guidelines.

what to expect

We've taken steps at all our locations to keep you and our staff healthy and safe. Here's what to expect when you visit us.

Stay safe