Spring Grove radiologic technologist goes the extra mile for Caledonia patient
Margaret Ranzenberger, 86, drove alone from her rural Caledonia home to Gundersen's Spring Grove Clinic worried about her leaking tire that had set off a dashboard warning light.
Waiting for her appointment that morning, Margaret told Jenny Standish, radiologic technologist, about her tire trouble.
"Jenny said, 'I carry a tire gauge. I can go and check it for you and if it's low, I will fill it,'" Margaret remembers. "I said, ‘You can't do that. You're working!' And she said, ‘Well, if you're able to wait for one more patient then I will go on my break."
Jenny found one low rear tire, the result of a slow leak that could jeopardize a safe drive home. With Margaret's permission, Jenny drove her car to a nearby gas station and filled the tire.
"I felt much better knowing that it was safe to drive and that she would make it home without any problems," Jenny says.
"I couldn't believe she did that for me," Margaret says.
Across Gundersen Health System, you'll find small clinics that deliver big help. You'll find staff members like Jenny who go the extra mile – or miles – for our patients.
"Patients like Margaret are the reason I come to work every day," Jenny says. "We have the privilege of taking care of our neighbors and friends."
Every day, throughout the many locations that make up Gundersen Health System, staff deliver world-class care plus a little something extra – we call it Love + Medicine. If this story inspires you to share a story of your own go to gundersenhealth.org/submityourstory.