Our patients can bring one visitor to our hospitals and clinics. Other restrictions still apply.

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Published on January 29, 2020

mom on a tablet with a sick child in the background

VirtualVisit: We're ready when you need us

Getting sick seems to happen at some of the most inopportune times—the middle of the night, while traveling, before an important meeting, or when you're pressed for time.

That's why Gundersen Health System offers live, on demand VirtualVisits using your smartphone or tablet. Now you can skip the traffic, waiting room and time off work but get the quality medical attention you need 24/7.

Our secure VirtualVisit technology makes it possible for patients, age 2 and older, to see a healthcare provider face-to-face for many common medical conditions. Much like an office visit, a healthcare provider will review your medical history, answer questions, diagnose, treat and send prescriptions, and/or recommendations for over-the-counter medicine, to the pharmacy of your choice.

While VirtualVisit is convenient, it is not meant to replace every trip to the clinic. It is a good option for minor, temporary medical conditions and illnesses, such as a cold, flu, sore throat, sinus infection, pink eye, rashes and urinary tract infections.

To set up an account, download the free Gundersen VirtualVisit app from Google Play or the App Store, or go to gundersenhealth.org/virtualvisit. You'll see a list of healthcare providers—including Gundersen providers—their biographies and experience before starting your visit.

Benefits of VirtualVisit

  • Affordable: $49 compared to the average cost of $164+ for a Gundersen urgent care visit; less than $49 if covered by insurance.
  • No appointments: Sign into your account and start your visit anywhere in the U.S. No phone calls or waiting rooms
  • Fast: See a healthcare provider and get a diagnosis in 20 to 25 minutes.
  • Open 24/7: Care is provided 365 days a year, including nights, weekends and holidays.

Prefer a visit from your personal computer? No problem. Log into your account at gundersenvirtualvisit.org

what to expect

We've taken steps at all our locations to keep you and our staff healthy and safe. Here's what to expect when you visit us.

Stay safe