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Published on December 05, 2017

Bob Patros retiring after long career at Gundersen

For 30 years, the staff of Gundersen's Regional Services and Telemedicine has been serving medical professionals throughout the Tri-State Region. Soon, a key member of that staff, Bob Patros, RN, referral services representative, will be retiring.

Bob Patros, Gundersen Regional Services

Bob Patros, Gundersen Regional Services

Prior to joining what was then Referral Services in 1988, Bob worked in clinical areas at Gundersen including cardiology and cardiothoracic surgery.

"I heard about an opening in Referral Services, and was interested in a new challenge," remembers Bob. "At that time, the culture of referral relationships was just getting off the ground. My clinical background turned out to be beneficial in understanding and solving complex service issues we addressed on a regular basis."

There have been many changes during Bob's tenure. Dave Guggenbuehl, RN, MBA, director of Regional Services, recounts, "There were almost no regional clinics or affiliates in our early days. The regional clinics were independent. We developed strong relationships and eventually, many clinics and hospitals joined Gundersen Health System."

Bob also cites the addition of telemedicine and outreach services saying, "There's been tremendous growth over the years to where now a third of our specialty staff provides services to regional hospitals and clinics on a daily basis."

Dave has nothing but praise for his partner of 30 years. "Bob is the perfect gentleman, thoughtful and the nicest guy you would ever meet…except when playing cards," he quips. "Bob has been an integral part of our growth. He understands the needs of the primary care providers we serve and he's helped specialists develop their practices while helping to bring specialty care to patients and clinicians in the region."

Mike Myers, chief executive officer, Veterans Memorial Hospital in Waukon, echoes that sentiment, "I've known Bob for nearly 20 years. The first time Bob came into my office, his enthusiasm, dedication and loyalty to Gundersen were evident. He was quick to point out new services, look at possible outreaches, telemedicine and anything to help enhance the care that we deliver at Veterans Memorial Hospital. Bob, thank you so much for your service to us."

"I've known Bob a long time; since we worked together in cardiology," recalls A. Erik Gundersen, MD, vice chairman, Gundersen Medical Foundation. "Bob has good interpersonal skills and a gentle nature which he has used effectively in his relationships with doctors in the region. I also admire his woodworking skills which I'm sure he'll put to good use in retirement."

Lastly, Bob states, "I feel I am leaving the organization on a very positive note. The work will continue with an extremely talented team whose mission will continue to enhance positive relationships for our health system."

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