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Suzanne M. Falkenberry

Suzanne M. Falkenberry, MD

Comprehensive Ophthalmology

Medical Retina

Glaucoma

Languages

  • English

Gender

Female

Video

Locations

  1. La Crosse - Ophthalmology
    • Black River Falls - Optometry

      Expertise

      Education

      University of Washington School of Medicine

      Fellowship, 2009

      University of Colorado Hospital

      Residency, Ophthalmology, 2008

      University Of Wisconsin School Of Medicine And Pub

      Medical School, 2004

      Board Certifications

      Ophthalmology

      American Board of Ophthalmology, 2010

      Insurance

      Gundersen Health System cannot guarantee coverage or payment by insurance providers. Please contact your insurance provider directly for more information about your benefit plan.
      Search plans
      • Aetna Health Management
      • Amerigroup Iowa Inc
      • Anthem BCBS WI
      • Arise Health Plan/ WPS
      • BCBS MN
      • Benefit Plan Administrators
      • Care Wisconsin
      • CIGNA
      • Community Link
      • Group Health Cooperative of Eau Claire
      • HealthEOS by Multiplan
      • Healthpartners, Inc
      • Humana,Inc
      • Independent Care Health Plan Medicaid
      • Medica IFB
      • Meritain Health
      • MHS Health
      • Midlands Choice
      • Preferred One
      • Quartz
      • The Alliance
      • Tricare East
      • Tricare West
      • Ucare Minnesota
      • United Healthcare Inc.
      • WCA Group Health Trust
      • Wellmark BCBS IA
      • Wisconsin Education Association
      • Wisconsin Physician Services

      Reviews

      4.9 of 5 stars

      350 Ratings, 89 Reviews

      The Patient Satisfaction Rating is an average of all responses to the care provider related questions shown below from our survey. Patients that are treated in outpatient or hospital environments may receive different surveys, and the volume of responses will vary by question.

      Average provider rating 4.9 out of 5 stars
      Search reviews
        5 out of 5 stars
        Reviewed on 2/20/2024

        They made me feel that I was important to them.

        5 out of 5 stars
        Reviewed on 2/18/2024

        What can I say? Dr. Falkenberry is WONDERFUL! I am so nervous about my eyes, and she is so reassuring and so genuinely caring. ????

        5 out of 5 stars
        Reviewed on 2/13/2024

        Provider is very friendly and answered all my questions

        5 out of 5 stars
        Reviewed on 2/11/2024

        All of the medical staff and Dr. Falkenberry were exceptional. Very thorough and explained everything so I could understand.

        5 out of 5 stars
        Reviewed on 2/11/2024

        The doctor was very courteous and had a wonderful disposition.

        5 out of 5 stars
        Reviewed on 2/11/2024

        I've been seeing Dr. Falkenberry for years. Everyone treated me very well and professionally. Thank you!

        4 out of 5 stars
        Reviewed on 2/11/2024

        I wonder how often the chin and forehead rests on the optics machines get cleaned. I've never seen a technician wipe one down.

        5 out of 5 stars
        Reviewed on 2/1/2024

        Dr Sue Falkenberry is excellent Dr. she has help me a lot! I have her for my Dr for 13 years or more! She's the greatest!

        5 out of 5 stars
        Reviewed on 1/25/2024

        Everyone I interacted with in the department was great.

        5 out of 5 stars
        Reviewed on 1/16/2024

        Since 2010 Dr. Falkenberry is my eye doctor. If I wouldn't be happy with her service, I would have switched years ago. I totally trust her with my treatment .

        5 out of 5 stars
        Reviewed on 1/14/2024

        It was a great experience overall.

        5 out of 5 stars
        Reviewed on 1/14/2024

        Everyone treats you kindly and respect!

        5 out of 5 stars
        Reviewed on 1/9/2024

        exceptional experience!

        5 out of 5 stars
        Reviewed on 1/9/2024

        Overall was an excellent provider, the techs were great and I felt very good about the way I was treated.

        4 out of 5 stars
        Reviewed on 12/26/2023

        The doctor was standing in for my regular doctor.

        5 out of 5 stars
        Reviewed on 12/19/2023

        Very professional Will proceed with operation

        5 out of 5 stars
        Reviewed on 12/14/2023

        All gave thorough explanations. We learned a lot and have confidence in their knowledge of the best treatment for me.

        5 out of 5 stars
        Reviewed on 12/12/2023

        I was very please with the care and treatment of all the staff!!

        5 out of 5 stars
        Reviewed on 12/10/2023

        Dr. Falkenberry and her staff are always friendly and make sure I understand what decisions they make on future treatments for my eyesight. Would definitely recommend her to friends if their concerned about their eye care.

        5 out of 5 stars
        Reviewed on 12/10/2023

        Excellent

        5 out of 5 stars
        Reviewed on 12/10/2023

        Very efficient

        5 out of 5 stars
        Reviewed on 12/7/2023

        Everyone was very courteous and knowledgeable. Very kind Dr.Falkenberry is so nice

        5 out of 5 stars
        Reviewed on 12/5/2023

        I would like laxer treatment Done to left eye also to see if it would help.It was successful in right eye!

        5 out of 5 stars
        Reviewed on 11/28/2023

        It was just a good experience overall, what I have come to expect. Thanks to all.

        5 out of 5 stars
        Reviewed on 11/21/2023

        All of the staff that support Dr Falkenberry are excellent and always provide exceptional care.

        5 out of 5 stars
        Reviewed on 11/19/2023

        She gave me information about the surgery that made me feel comfortable.

        5 out of 5 stars
        Reviewed on 11/14/2023

        So far, seems to be a best case scenario. No after effects and no pain. Will know success or not in 2 months.

        5 out of 5 stars
        Reviewed on 11/12/2023

        Dr. Falkenberry is a very competent and caring doctor. Takes time for explanations and questions. Very informative on medical progress. And always greets a person with a smile!!!

        5 out of 5 stars
        Reviewed on 11/9/2023

        Very positive

        5 out of 5 stars
        Reviewed on 11/9/2023

        Fantastic experience. Cordial, professional, and extremely educational. I don't know how it possibly could have been any better. Keep it up.

        5 out of 5 stars
        Reviewed on 11/7/2023

        Dr. Falkenberry represents the best of the Gundersen philosophy of medicine.

        5 out of 5 stars
        Reviewed on 10/31/2023

        Everyone was very friendly and professional. The doctor talked with me about the treament and made me feel comfortable.

        5 out of 5 stars
        Reviewed on 10/26/2023

        I was an overall very good experience from everyone!

        5 out of 5 stars
        Reviewed on 10/24/2023

        All good

        1 out of 5 stars
        Reviewed on 10/17/2023

        I waited for a phone call and no one called !

        5 out of 5 stars
        Reviewed on 10/15/2023

        Very nice people.... I was very impressed with the Dr. And the staff...

        5 out of 5 stars
        Reviewed on 10/8/2023

        Dr. Falkenberry is a very good and thorough provider.

        5 out of 5 stars
        Reviewed on 10/3/2023

        I have always trusted Dr. Falkenberry; she is an amazing professional in her field. I always enjoy my visits with her and know she is taking excellent care of my eyes.

        5 out of 5 stars
        Reviewed on 10/3/2023

        Great doctor and the staff was very enjoyable.

        5 out of 5 stars
        Reviewed on 10/1/2023

        Always a good experience.

        5 out of 5 stars
        Reviewed on 9/21/2023

        Dr. Falkenberry is a specialist, so seeing her right away isn't an easy thing. Other than a bit of a wait, everything was great. The staff were amazing, the office wait time was short, the visit itself was short, and best of all, it was stress free. 10/10

        5 out of 5 stars
        Reviewed on 9/21/2023

        Dr. Falkenberry and her technicians were courteous, helpful and knowledgable.

        5 out of 5 stars
        Reviewed on 9/21/2023

        Thank you.

        5 out of 5 stars
        Reviewed on 9/12/2023

        The doctor was wonderful and so were her assistances. Very through explanations on procedures leading my surgery.

        5 out of 5 stars
        Reviewed on 9/10/2023

        Everything was good!! Nothing bad at all!!

        5 out of 5 stars
        Reviewed on 9/5/2023

        Dr F. Is awesome.

        5 out of 5 stars
        Reviewed on 8/31/2023

        Always satisfied with the care that I receive.

        5 out of 5 stars
        Reviewed on 8/31/2023

        Dr. Falkenberry is incredibly knowledgeable, personable, and is the most trustworthy medical professional that I could ever ask to help maintain my health. Over the years she has earned the highest recommendation I can give.

        5 out of 5 stars
        Reviewed on 8/29/2023

        Good experience. Excellent medical care.

        5 out of 5 stars
        Reviewed on 8/29/2023

        This is one hell of a doctor. Very compassionate, caring and extremely approachable. Would definitely recommend to anyone needing ophthalmology care.

        5 out of 5 stars
        Reviewed on 8/24/2023

        great experience at La Crosse ophthalmology! The resident working with Dr. Falkenberry seemed very knowledgeable and competent as well as she herself did. Both were very personable and easy to talk with. Office staff was friendly and efficient as well.

        5 out of 5 stars
        Reviewed on 8/22/2023

        Dr,Falkenberry is knowledgeable and shares the information I need.

        5 out of 5 stars
        Reviewed on 8/20/2023

        First visit to this department and provider. Going forward I will continue the treatment plan with optimism and confidence

        5 out of 5 stars
        Reviewed on 8/20/2023

        Not very impressed with the nurse who takes eye pressure. Always in a hurry, takes poor readings on pressure. Had her a few times before. Always the same poor work ethic's. Drops expensive equipment on the floor. Doesn't clean them up. Can't hear what she is saying because she is wearing a mask. Her personality is poor. Next time I'll ask for someone else. Doctor is excellent.

        5 out of 5 stars
        Reviewed on 8/17/2023

        Quality care as usual with Dr. Falkenberry!

        5 out of 5 stars
        Reviewed on 8/15/2023

        I feel very fortunate to have this high quality of health care in our area.

        5 out of 5 stars
        Reviewed on 8/15/2023

        Nice and upbeat staff. Everyone seemed genuinely interested and attentive.

        5 out of 5 stars
        Reviewed on 7/25/2023

        My records were mixed up. At one time, my record had my total name and another time, another person who cared for me did not put in my middle initial. So it was a long time getting it straightened out and getting all of my records under the same name and somebody blew it when they left out my middle initial, I guess. So it lengthened the time of the appointment for a while.

        5 out of 5 stars
        Reviewed on 7/9/2023

        I had the best experience at the ophthalmology center. They walked through the surgery procedure the doctor will perform not only once but twice. But overall. My best experience was with the nurse Suzanne. She was the best. She spent time with me and acted as though she had known me for years. I truly enjoyed being around Suzanne. She is indeed an asset to this facility. She should be recognized for her hard work and dedication to the company.

        5 out of 5 stars
        Reviewed on 6/27/2023

        Dr. Falkenberry, is the best ophthalmologist I have ever known. And I have a long history of medical care for my eyes. She is very alert and very sharp and always zeros in on what the problem is.

        5 out of 5 stars
        Reviewed on 6/18/2023

        Excellent staff, from the moment I checked in, to doing my tests, to seeing the doctor. Absolutely excellent. Thank you.

        5 out of 5 stars
        Reviewed on 6/13/2023

        I highly recommend your department.

        5 out of 5 stars
        Reviewed on 6/11/2023

        I just love the staff at Gundersen, St., Josephs, Health, System, and Gundersen Health System in across the staff are always so friendly helpful and always take the time to listen to my concerns. I really love that.

        5 out of 5 stars
        Reviewed on 6/11/2023

        Dr Falkenberry is a top provider, knowledgeable, and skillful surgeon.

        5 out of 5 stars
        Reviewed on 6/11/2023

        Check out staff giggling about patients was really upsetting.

        5 out of 5 stars
        Reviewed on 6/6/2023

        I felt like everyone did everything possible to keep me informed of every test that was being done.

        5 out of 5 stars
        Reviewed on 6/6/2023

        Dr. Falkenberry and staff always make me feel comfortable and supportive during the visit. They answer my concerns and questions in regards to my eye issues and continued care.

        5 out of 5 stars
        Reviewed on 6/6/2023

        Dr. Falkenberry is an excellent physician. She is kind, attentive and very knowledgeable in her specialty.

        5 out of 5 stars
        Reviewed on 5/25/2023

        Oh, I thought they were very informative, and explained the procedure to me. I haven't had the surgery yet, so I guess when I get done with it, I'll see how much better I feel. Otherwise, everything went good. Thank you. Bye.

        5 out of 5 stars
        Reviewed on 5/23/2023

        Great Service. Very professional.

        5 out of 5 stars
        Reviewed on 5/18/2023

        Everyone was very pleasant and went out of their way to get me thru my appt in a timely manner. I had a bus schedule to keep, otherwise I would have been sitting in the lobby for an additional 5 hours.

        5 out of 5 stars
        Reviewed on 5/18/2023

        Great now I can see, Thank You.

        5 out of 5 stars
        Reviewed on 5/14/2023

        Dr. Falkenberry is the best

        5 out of 5 stars
        Reviewed on 5/14/2023

        Dr. Faulkenberry is wonderful! I have the best vision possible thanks to her.

        5 out of 5 stars
        Reviewed on 5/9/2023

        The technician seemed preoccupied with something as she did not answer a couple of questions I asked.

        4 out of 5 stars
        Reviewed on 4/30/2023

        i had a new technician who spoke rather quietly and gave few directions to the tests she was conducting. I didnt feel confident in the test results because of this.

        5 out of 5 stars
        Reviewed on 4/27/2023

        Wonderful experience meeting this provider and staff. Everyone is friendly, helpful and knowledgeable

        5 out of 5 stars
        Reviewed on 4/16/2023

        Dr. Falkenberry always shows concern for preserving my eyesight, she knows my complicated history well and I have a very good trusting relationship with her.

        5 out of 5 stars
        Reviewed on 4/16/2023

        Dr Falkenberry has taken care of my eyes for years. I totally trust her with my vision. She's very informative and caring.

        5 out of 5 stars
        Reviewed on 4/11/2023

        Dr. Falkenberry was awesome and I trust her for my upcoming scheduled procedures.

        5 out of 5 stars
        Reviewed on 4/11/2023

        Thank you for the excellent care!

        5 out of 5 stars
        Reviewed on 4/2/2023

        Dr. Falkenberry is wonderful -- I completely trust her with my care!

        5 out of 5 stars
        Reviewed on 4/2/2023

        I followed the directions from the doctor and already have seen positive results.

        5 out of 5 stars
        Reviewed on 3/28/2023

        I have had Dr. Falkenberry for a doctor for many years. She is top notch!!! Very skilled, conscientious, consistent, friendly, helpful, and caring.

        5 out of 5 stars
        Reviewed on 3/28/2023

        I would li to see the mask requirement relaxed.

        5 out of 5 stars
        Reviewed on 3/23/2023

        The staff and doctor that I saw up in Gundersen ophthalmology was wonderful. You have great people, they're very courteous. You understand them Clearly, and they're just, they make your day. Thank you. Bye.

        5 out of 5 stars
        Reviewed on 3/23/2023

        Personnel were informed, friendly, and reassuring about my cataract surgery.

        5 out of 5 stars
        Reviewed on 3/22/2023

        I wish I could have a better next appointment at the time the doctor specified for me.

        5 out of 5 stars
        Reviewed on 3/22/2023

        Very personable and professional.