Suzanne M. Falkenberry, MD
Comprehensive Ophthalmology
Medical Retina
Glaucoma
Video
Locations
- La Crosse - Ophthalmology
- 724 Denton Street, La Crosse, WI 54601
- Get Directions
- phone: 608-775-2191
- Black River Falls - Optometry
- 601 West Adams Street, Black River Falls, WI 54615
- Get Directions
- phone: 715-284-9451
Expertise
Education
University of Washington School of Medicine
Fellowship, 2009University of Colorado Hospital
Residency, Ophthalmology, 2008University Of Wisconsin School Of Medicine And Pub
Medical School, 2004Board Certifications
Ophthalmology
American Board of Ophthalmology, 2010Insurance
- Aetna Health Management
- Amerigroup Iowa Inc
- Anthem BCBS WI
- Arise Health Plan/ WPS
- BCBS MN
- Benefit Plan Administrators
- Care Wisconsin
- CIGNA
- Community Link
- Group Health Cooperative of Eau Claire
- HealthEOS by Multiplan
- Healthpartners, Inc
- Humana,Inc
- Independent Care Health Plan Medicaid
- Medica IFB
- Meritain Health
- MHS Health
- Midlands Choice
- Preferred One
- Quartz
- The Alliance
- Tricare East
- Tricare West
- Ucare Minnesota
- United Healthcare Inc.
- WCA Group Health Trust
- Wellmark BCBS IA
- Wisconsin Education Association
- Wisconsin Physician Services
Reviews
4.9 of 5 stars
350 Ratings, 89 ReviewsThe Patient Satisfaction Rating is an average of all responses to the care provider related questions shown below from our survey. Patients that are treated in outpatient or hospital environments may receive different surveys, and the volume of responses will vary by question.
- 5 out of 5 starsReviewed on 2/20/2024
They made me feel that I was important to them.
- 5 out of 5 starsReviewed on 2/18/2024
What can I say? Dr. Falkenberry is WONDERFUL! I am so nervous about my eyes, and she is so reassuring and so genuinely caring. ????
- 5 out of 5 starsReviewed on 2/13/2024
Provider is very friendly and answered all my questions
- 5 out of 5 starsReviewed on 2/11/2024
All of the medical staff and Dr. Falkenberry were exceptional. Very thorough and explained everything so I could understand.
- 5 out of 5 starsReviewed on 2/11/2024
The doctor was very courteous and had a wonderful disposition.
- 5 out of 5 starsReviewed on 2/11/2024
I've been seeing Dr. Falkenberry for years. Everyone treated me very well and professionally. Thank you!
- 4 out of 5 starsReviewed on 2/11/2024
I wonder how often the chin and forehead rests on the optics machines get cleaned. I've never seen a technician wipe one down.
- 5 out of 5 starsReviewed on 2/1/2024
Dr Sue Falkenberry is excellent Dr. she has help me a lot! I have her for my Dr for 13 years or more! She's the greatest!
- 5 out of 5 starsReviewed on 1/25/2024
Everyone I interacted with in the department was great.
- 5 out of 5 starsReviewed on 1/16/2024
Since 2010 Dr. Falkenberry is my eye doctor. If I wouldn't be happy with her service, I would have switched years ago. I totally trust her with my treatment .
- 5 out of 5 starsReviewed on 1/14/2024
It was a great experience overall.
- 5 out of 5 starsReviewed on 1/14/2024
Everyone treats you kindly and respect!
- 5 out of 5 starsReviewed on 1/9/2024
exceptional experience!
- 5 out of 5 starsReviewed on 1/9/2024
Overall was an excellent provider, the techs were great and I felt very good about the way I was treated.
- 4 out of 5 starsReviewed on 12/26/2023
The doctor was standing in for my regular doctor.
- 5 out of 5 starsReviewed on 12/19/2023
Very professional Will proceed with operation
- 5 out of 5 starsReviewed on 12/14/2023
All gave thorough explanations. We learned a lot and have confidence in their knowledge of the best treatment for me.
- 5 out of 5 starsReviewed on 12/12/2023
I was very please with the care and treatment of all the staff!!
- 5 out of 5 starsReviewed on 12/10/2023
Dr. Falkenberry and her staff are always friendly and make sure I understand what decisions they make on future treatments for my eyesight. Would definitely recommend her to friends if their concerned about their eye care.
- 5 out of 5 starsReviewed on 12/10/2023
Excellent
- 5 out of 5 starsReviewed on 12/10/2023
Very efficient
- 5 out of 5 starsReviewed on 12/7/2023
Everyone was very courteous and knowledgeable. Very kind Dr.Falkenberry is so nice
- 5 out of 5 starsReviewed on 12/5/2023
I would like laxer treatment Done to left eye also to see if it would help.It was successful in right eye!
- 5 out of 5 starsReviewed on 11/28/2023
It was just a good experience overall, what I have come to expect. Thanks to all.
- 5 out of 5 starsReviewed on 11/21/2023
All of the staff that support Dr Falkenberry are excellent and always provide exceptional care.
- 5 out of 5 starsReviewed on 11/19/2023
She gave me information about the surgery that made me feel comfortable.
- 5 out of 5 starsReviewed on 11/14/2023
So far, seems to be a best case scenario. No after effects and no pain. Will know success or not in 2 months.
- 5 out of 5 starsReviewed on 11/12/2023
Dr. Falkenberry is a very competent and caring doctor. Takes time for explanations and questions. Very informative on medical progress. And always greets a person with a smile!!!
- 5 out of 5 starsReviewed on 11/9/2023
Very positive
- 5 out of 5 starsReviewed on 11/9/2023
Fantastic experience. Cordial, professional, and extremely educational. I don't know how it possibly could have been any better. Keep it up.
- 5 out of 5 starsReviewed on 11/7/2023
Dr. Falkenberry represents the best of the Gundersen philosophy of medicine.
- 5 out of 5 starsReviewed on 10/31/2023
Everyone was very friendly and professional. The doctor talked with me about the treament and made me feel comfortable.
- 5 out of 5 starsReviewed on 10/26/2023
I was an overall very good experience from everyone!
- 5 out of 5 starsReviewed on 10/24/2023
All good
- 1 out of 5 starsReviewed on 10/17/2023
I waited for a phone call and no one called !
- 5 out of 5 starsReviewed on 10/15/2023
Very nice people.... I was very impressed with the Dr. And the staff...
- 5 out of 5 starsReviewed on 10/8/2023
Dr. Falkenberry is a very good and thorough provider.
- 5 out of 5 starsReviewed on 10/3/2023
I have always trusted Dr. Falkenberry; she is an amazing professional in her field. I always enjoy my visits with her and know she is taking excellent care of my eyes.
- 5 out of 5 starsReviewed on 10/3/2023
Great doctor and the staff was very enjoyable.
- 5 out of 5 starsReviewed on 10/1/2023
Always a good experience.
- 5 out of 5 starsReviewed on 9/21/2023
Dr. Falkenberry is a specialist, so seeing her right away isn't an easy thing. Other than a bit of a wait, everything was great. The staff were amazing, the office wait time was short, the visit itself was short, and best of all, it was stress free. 10/10
- 5 out of 5 starsReviewed on 9/21/2023
Dr. Falkenberry and her technicians were courteous, helpful and knowledgable.
- 5 out of 5 starsReviewed on 9/21/2023
Thank you.
- 5 out of 5 starsReviewed on 9/12/2023
The doctor was wonderful and so were her assistances. Very through explanations on procedures leading my surgery.
- 5 out of 5 starsReviewed on 9/10/2023
Everything was good!! Nothing bad at all!!
- 5 out of 5 starsReviewed on 9/5/2023
Dr F. Is awesome.
- 5 out of 5 starsReviewed on 8/31/2023
Always satisfied with the care that I receive.
- 5 out of 5 starsReviewed on 8/31/2023
Dr. Falkenberry is incredibly knowledgeable, personable, and is the most trustworthy medical professional that I could ever ask to help maintain my health. Over the years she has earned the highest recommendation I can give.
- 5 out of 5 starsReviewed on 8/29/2023
Good experience. Excellent medical care.
- 5 out of 5 starsReviewed on 8/29/2023
This is one hell of a doctor. Very compassionate, caring and extremely approachable. Would definitely recommend to anyone needing ophthalmology care.
- 5 out of 5 starsReviewed on 8/24/2023
great experience at La Crosse ophthalmology! The resident working with Dr. Falkenberry seemed very knowledgeable and competent as well as she herself did. Both were very personable and easy to talk with. Office staff was friendly and efficient as well.
- 5 out of 5 starsReviewed on 8/22/2023
Dr,Falkenberry is knowledgeable and shares the information I need.
- 5 out of 5 starsReviewed on 8/20/2023
First visit to this department and provider. Going forward I will continue the treatment plan with optimism and confidence
- 5 out of 5 starsReviewed on 8/20/2023
Not very impressed with the nurse who takes eye pressure. Always in a hurry, takes poor readings on pressure. Had her a few times before. Always the same poor work ethic's. Drops expensive equipment on the floor. Doesn't clean them up. Can't hear what she is saying because she is wearing a mask. Her personality is poor. Next time I'll ask for someone else. Doctor is excellent.
- 5 out of 5 starsReviewed on 8/17/2023
Quality care as usual with Dr. Falkenberry!
- 5 out of 5 starsReviewed on 8/15/2023
I feel very fortunate to have this high quality of health care in our area.
- 5 out of 5 starsReviewed on 8/15/2023
Nice and upbeat staff. Everyone seemed genuinely interested and attentive.
- 5 out of 5 starsReviewed on 7/25/2023
My records were mixed up. At one time, my record had my total name and another time, another person who cared for me did not put in my middle initial. So it was a long time getting it straightened out and getting all of my records under the same name and somebody blew it when they left out my middle initial, I guess. So it lengthened the time of the appointment for a while.
- 5 out of 5 starsReviewed on 7/9/2023
I had the best experience at the ophthalmology center. They walked through the surgery procedure the doctor will perform not only once but twice. But overall. My best experience was with the nurse Suzanne. She was the best. She spent time with me and acted as though she had known me for years. I truly enjoyed being around Suzanne. She is indeed an asset to this facility. She should be recognized for her hard work and dedication to the company.
- 5 out of 5 starsReviewed on 6/27/2023
Dr. Falkenberry, is the best ophthalmologist I have ever known. And I have a long history of medical care for my eyes. She is very alert and very sharp and always zeros in on what the problem is.
- 5 out of 5 starsReviewed on 6/18/2023
Excellent staff, from the moment I checked in, to doing my tests, to seeing the doctor. Absolutely excellent. Thank you.
- 5 out of 5 starsReviewed on 6/13/2023
I highly recommend your department.
- 5 out of 5 starsReviewed on 6/11/2023
I just love the staff at Gundersen, St., Josephs, Health, System, and Gundersen Health System in across the staff are always so friendly helpful and always take the time to listen to my concerns. I really love that.
- 5 out of 5 starsReviewed on 6/11/2023
Dr Falkenberry is a top provider, knowledgeable, and skillful surgeon.
- 5 out of 5 starsReviewed on 6/11/2023
Check out staff giggling about patients was really upsetting.
- 5 out of 5 starsReviewed on 6/6/2023
I felt like everyone did everything possible to keep me informed of every test that was being done.
- 5 out of 5 starsReviewed on 6/6/2023
Dr. Falkenberry and staff always make me feel comfortable and supportive during the visit. They answer my concerns and questions in regards to my eye issues and continued care.
- 5 out of 5 starsReviewed on 6/6/2023
Dr. Falkenberry is an excellent physician. She is kind, attentive and very knowledgeable in her specialty.
- 5 out of 5 starsReviewed on 5/25/2023
Oh, I thought they were very informative, and explained the procedure to me. I haven't had the surgery yet, so I guess when I get done with it, I'll see how much better I feel. Otherwise, everything went good. Thank you. Bye.
- 5 out of 5 starsReviewed on 5/23/2023
Great Service. Very professional.
- 5 out of 5 starsReviewed on 5/18/2023
Everyone was very pleasant and went out of their way to get me thru my appt in a timely manner. I had a bus schedule to keep, otherwise I would have been sitting in the lobby for an additional 5 hours.
- 5 out of 5 starsReviewed on 5/18/2023
Great now I can see, Thank You.
- 5 out of 5 starsReviewed on 5/14/2023
Dr. Falkenberry is the best
- 5 out of 5 starsReviewed on 5/14/2023
Dr. Faulkenberry is wonderful! I have the best vision possible thanks to her.
- 5 out of 5 starsReviewed on 5/9/2023
The technician seemed preoccupied with something as she did not answer a couple of questions I asked.
- 4 out of 5 starsReviewed on 4/30/2023
i had a new technician who spoke rather quietly and gave few directions to the tests she was conducting. I didnt feel confident in the test results because of this.
- 5 out of 5 starsReviewed on 4/27/2023
Wonderful experience meeting this provider and staff. Everyone is friendly, helpful and knowledgeable
- 5 out of 5 starsReviewed on 4/16/2023
Dr. Falkenberry always shows concern for preserving my eyesight, she knows my complicated history well and I have a very good trusting relationship with her.
- 5 out of 5 starsReviewed on 4/16/2023
Dr Falkenberry has taken care of my eyes for years. I totally trust her with my vision. She's very informative and caring.
- 5 out of 5 starsReviewed on 4/11/2023
Dr. Falkenberry was awesome and I trust her for my upcoming scheduled procedures.
- 5 out of 5 starsReviewed on 4/11/2023
Thank you for the excellent care!
- 5 out of 5 starsReviewed on 4/2/2023
Dr. Falkenberry is wonderful -- I completely trust her with my care!
- 5 out of 5 starsReviewed on 4/2/2023
I followed the directions from the doctor and already have seen positive results.
- 5 out of 5 starsReviewed on 3/28/2023
I have had Dr. Falkenberry for a doctor for many years. She is top notch!!! Very skilled, conscientious, consistent, friendly, helpful, and caring.
- 5 out of 5 starsReviewed on 3/28/2023
I would li to see the mask requirement relaxed.
- 5 out of 5 starsReviewed on 3/23/2023
The staff and doctor that I saw up in Gundersen ophthalmology was wonderful. You have great people, they're very courteous. You understand them Clearly, and they're just, they make your day. Thank you. Bye.
- 5 out of 5 starsReviewed on 3/23/2023
Personnel were informed, friendly, and reassuring about my cataract surgery.
- 5 out of 5 starsReviewed on 3/22/2023
I wish I could have a better next appointment at the time the doctor specified for me.
- 5 out of 5 starsReviewed on 3/22/2023
Very personable and professional.