COVID-19 screening and testing
There are two options for COVID-19 screening and testing at Gundersen Health System:
1) Online screening and self-scheduling in MyChart
If you have a MyChart account and can be tested for COVID-19 at one of our designated locations, log in to MyChart to be screened for COVID-19 online and self-schedule a test. You can also set up a MyChart account.
Where can I self-schedule a COVID-19 test?
- Boscobel
- Decorah
- Friendship
- Hillsboro
- La Crosse - Gundersen Drive-Thru Lab
- Prairie du Chien
- Sparta
- Spring Grove
- Tomah
- Wabasha
- West Union
- Whitehall
2) Screening and scheduling by phone
If self-scheduling a COVID-19 test is not available in your area, or you prefer to talk to a nurse by phone, call the Gundersen COVID Nurse Line at (608) 775-4465 before you come in. You will be asked screening questions to determine your next steps.
If you qualify for COVID-19 testing, our nurses will help you schedule a test at one of the following Gundersen locations:
- Boscobel
- Calmar
- Decorah
- Friendship
- Harmony
- Hillsboro
- Houston
- La Crosse
- Lansing
- Prairie du Chien
- Sparta
- Spring Grove
- Tomah
- Wabasha
- Waukon
- West Union
- Whitehall
- Winona
Our nurses are fielding many calls on a variety of illnesses including COVID-19. We appreciate your patience.
For questions about COVID-19, ask Ayla, our digital helper. You can find her in the lower right corner of our website.
Common COVID-19 testing questions
Can I be tested if I do not have symptoms of COVID-19?
Yes, we do offer testing whether you have symptoms of COVID-19 or simply need to be screened for travel purposes or returning to school or work.
What kind of test is used?
You can expect a nasal swab test at our Gundersen Health System testing sites. This type of test is highly accurate, making it unlikely you'll receive a false positive or negative.
When can I expect my test results?
While we're working to get COVID-19 test results in a day or less for those who need them right away—frontline medical staff and hospitalized patients, to name a couple—it may take 24 to 48 hours for those who do not require them immediately. Thank you for your patience.
How will I get my results?
You will find your COVID-19 test results in MyChart. If your test is positive, you will also find information on how to manage your symptoms and isolation and quarantine guidelines. One of our nurses will call you with a positive results only if the patient is younger than 2, requires an interpreter or does not have MyChart.
If your test is negative for COVID-19, you can find results in MyChart and in a mailed letter.
If you do not have a MyChart account, you can sign up here. After you provide basic information, a code will be emailed to you so you can complete the process.
Are there locations in the community where I can be tested?
The La Crosse County Health Department regularly updates a helpful community testing page. Visit the page for dates, times, locations and testing guidelines.
The U.S. Department of Health and Human Services also has a great resource to locate COVID-19 testing options close to you.
