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Application Analyst

Application Analyst
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La Crosse, WI 54601

Posted 2 weeks ago
Full time

Love + medicine is who we are, it's what we do, it's why people want to work here. If you’re looking for a job to love, apply today.

Schedule Weekly Hours:


We are looking for a detail oriented individual to join our team as an Application Analyst or Senior Application Analyst based on experience level. This role will be responsible for the entire Nurse Call System for Main Campus and regional locations. You'll be involved with managing the fetal monitoring system and infant protection systems.

Schedule: Monday-Friday 8:00am-5:00pm with the requirement to work on a rotating on call basis.


Location: Remote eligible for residents of WI, MN, and IA but will have requirements to be onsite from time to time.

An Ideal Candidate will Have:

  • Bachelor's degree or equivalent work experience
  • Experience with Epic, Nurse Call System, and Vocera preferred
  • Strong communication and relationship building skills

Why join Gundersen?

  • Generous Benefit Package (Medical, Dental, Life Insurance, HSA/FSA)
  • Substantial Retirement Contribution (401K & Base Contribution)
  • Work/Life Balance (Vacation time, paid holidays, EAP)
  • Tuition Reimbursement Program
  • Professional Development Opportunities

Job Description:

Configures, implements, supports and maintains applications and technical integrations to meet the needs of the organization. Serves as a coordinator and has meaningful relationships with business operations, information technology, leadership, system users and vendors.

In ITDS, we are committed to a culture of service to all that is built on the foundational values of respect, transparency, and trust. The culture of service includes providing excellent customer service to the end-users by adhering to these principles:

  • In every interaction, display active listening and communicate in a clear, respectful, and timely manner across a variety of channels (in-person, phone, email, live chat, etc.).
  • Maintain an empathetic, calm and professional attitude toward colleagues and end users.
  • Collaborate within and across teams and departments to resolve issues quickly and efficiently.

Major Responsibilities:

1. Troubleshoots and resolves basic application issues and provides end user support.

2. Monitors applications for issues in connection with maintenance, upgrades and implementations.

3. Apply knowledge of best practices and how own area integrates with others. Assists in performing business operational process design, reengineering and documentation for new technology.

4. Acts as a resource for colleagues with less experience; may lead small projects with manageable risk and resource requirements.

5. Solves moderate problems; takes a new perspective on existing solutions; exercises judgment based on the analysis of multiple sources of information.

6. Impacts a range of customers, operational, project, or service activities within own team and other related teams. Works within broad guidelines and policies.

7. Explains difficult or sensitive information, works to build consensus.

8. Independently, interacts in a meaningful way with customers to help drive solutions.

9. Performs other duties as assigned.

Education and Learning:


Bachelor's degree or equivalent years of experience and education

Work Experience:


Two years' experience

License and Certifications:


Age Specific Population Served:


OSHA Category:

Category III - No employees in this job title have a reasonably anticipated risk of occupational exposure to blood and/or other potentially infectious materials.

Environmental Conditions:

Not substantially exposed to adverse environmental conditions (as in typical office or administrative work).

Physical Requirements/Demands Of The Position:

Sitting Continually (67-100% or 8 hours)

Walking/Standing Frequently (34-66% or 5.5 hours)

Repetitive Actions - Fine Manipulation Continually (67-100% or 8 hours)

If you need assistance with any portion of the application or have questions about the position, please contact [email protected] or call 608-775-0267

Equal Opportunity Employer

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1900 South Ave.
La Crosse, WI 54601

(608) 782-7300

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