Our patients can bring one visitor to our hospitals and clinics. Other restrictions still apply.

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two employees with shields talking above desk

Safety measures during COVID

Keeping you safe when you're here

COVID-19 has changed the way we work, but it hasn't changed our commitment to your health and well-being. We have every precaution to keep you and your family safe if you need to come to our hospitals and clinics.

Face coverings

Bring and wear your own cloth face covering when you visit any Gundersen location. The CDC has more information on how to make your own face covering at home.

Entrance screening

Everyone entering a Gundersen facility will be asked if they are experiencing COVID-19 symptoms, had a recent positive diagnosis or have recently been in contact with a known exposure. Reducing the spread of the virus helps safeguard everyone's health. 

Social distancing

You will notice our efforts to help you maintain social distancing. Look for markers on the floor that designate a 6-foot distance between you and patients. We will also implement mobile waiting rooms.


You can check in for your appointment on your device up to 7 days before your appointment. By using MyChart eCheck-in, you can complete information before you even get to the check-in desk.

Cleaning precautions

Clean locations are always a priority for your experience, but we've increased routine cleaning in every area you will visit.

COVID unit

As part of our planning for a possible surge in COVID-19 cases, a secure unit in our La Crosse Hospital is available to care for patients, with their and our care team's safety in mind. This includes safely transporting patients to and from the unit.

Visitor policy

We know how important family is for the healing process. However, to protect our patients, staff and community during the COVID-19 pandemic, we have modified our visitor policy. There will still be exceptions for end-of-life, interpreter/communication needs, surgery, Labor and Delivery, emergency room and pediatric patients. See our latest visitor guidelines.

what to expect

We've taken steps at all our locations to keep you and our staff healthy and safe. Here's what to expect when you visit us.

Stay safe