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Care Your Way

Care your way

During a medical emergency, call 911 or go directly to an emergency room as you need to get care as quickly as possible.

For everyday illnesses and injuries, we provide a variety of clinic and virtual care options. Print out this handy chart for your reference.

Printable Chart

24-hour Nurse Line

(608) 775-4454

24 hours a day, 7 days a week
Free and confidential, no matter where you receive healthcare.

If you have an urgent, but non-emergency medical situation and need professional advice, Gundersen Health System's Telephone Nurse Advisors will talk with you about your symptoms and help you determine proper care for your illness or injury. Our experienced registered nurses can also supply health and wellness information along with education on specific diseases.

MyCare e-visit

Log in to MyCare

Weekdays, 8 a.m. to 3 p.m.
$40 per visit or less

Non-urgent illnesses

Through your MyCare account

Complete a few questions online (should take less than 5 minutes) Receive a diagnosis, treatment plan and prescription (if needed) often within an hour for weekday e-visits between 8 a.m. and 3 p.m. For e-visits any other time, you will receive a response by 10 a.m. the next business day.

Available from any location in Wisconsin, Minnesota or Iowa with Internet access using your computer, tablet or smartphone.

Learn more about MyCare e-visits.

VirtualVisit - Coming Soon

Coming Soon

24 hours a day, 7 days a week
$49 per visit or less

When you need urgent care—anytime, day or night—Gundersen VirtualVisit is a convenient and affordable option. Use your smartphone, tablet or computer to connect with a provider. No appointment needed. During your video visit, a provider will offer a diagnosis, care plan and prescription (if needed) to help you feel better again. Patients must be at least 2 years old.

Due to regulatory restrictions, this service is not available to individuals covered under a federal insurance program, such as Medicare, Medicare Advantage, Medicaid, BadgerCare or Tricare.

Express Care

Learn more

La Crosse and Onalaska
7 days a week, extended hours
$65 per visit or less

  • For minor illnesses, ExpressCare Clinics are a convenient walk-in option for age 2 and up, whether you receive your care with us or not. This affordable option may be billed to insurance.
  • No appointment needed
  • Visit covers on-site lab testing—urinalysis, rapid strep tests, mono testing and pregnancy testing—and a written prescription, if needed
  • Same level of care you get from any Gundersen Clinic—staffed by nurse practitioners and physician assistants supported by Gundersen family physicians
  • If your condition cannot be treated at ExpressCare, you will be referred to the proper medical setting and you will not be charged

Primary Care

Schedule online

$129 per visit or more (before insurance)

Your primary care provider specializes in taking care of your overall health and well-being.

What conditions are treated in primary care?

Your primary care provider is the first choice for:

  • Routine exams
  • Immunizations
  • New symptoms or health concerns
  • Minor illness or injury
  • Diagnosing and managing diseases
  • Working with you to prevent illness and keep you as healthy as possible

Your primary care provider also works with other Gundersen specialists, when necessary, to manage more complicated health issues in a seamless electronic system—one that integrates your records, diagnostic tests and care in partnership with you.

Primary care at Gundersen Health System is provided by Family Medicine, Internal Medicine and Pediatrics. Many Gundersen primary care locations have achieved national recognition status as a Patient-centered Medical Home.

Specialty Care

Find a doctor

Search for a specialist or scroll down to see our list of specialties
$129 per visit or more (before insurance)

For specific or complicated health conditions, see one of Gundersen's many specialists or subspecialists for evaluation or treatment. Many specialists regularly visit our regional clinics, bringing care as close to home as possible for you and your family. You can also connect with your specialist for follow-up visits via telemedicine in many of our regional locations.

Often, you can see a specialist without a referral from your primary care provider. Check with your health plan if you have questions about whether you need a referral.

Learn more about the services we offer.

Urgent Care

Locations

7 days a week, extended hours
$164 per visit or more (before insurance)

Urgent Care is an option if the clinic is closed or your primary care provider is unavailable and you need to be seen in person. A VirtualVisit or MyCare e-visit is also an option when an illness or injury causes discomfort but is NOT life-threatening.

What conditions are treated in Urgent Care?

  • Cuts, scrapes and bruises
  • Skin rashes, insect bite and minor burns
  • Fever, colds and flu
  • Sore or strep throat
  • Sinus and upper respiratory infections
  • Ear pain or infection
  • Sudden back or neck pain
  • Strains, and sprains and minor broken bones
  • Urinary burning

Emergency Care

Locations

Call 911 or go to Emergency Services
24 hours a day, 7 days a week
>$324 per visit or more (before insurance)

When your illness or injury is serious or life threatening, call 911 or your local emergency number, or go to Gundersen Emergency Services in La Crosse, Boscobel, Friendship, Hillsboro, Whitehall, West Union or the nearest emergency department. Gundersen Emergency Services is staffed with board-certified emergency medicine physicians. La Crosse is the region's highest verified trauma center.

What's treated at Gundersen Emergency Departments?

  • Chest pain or heart attack
  • Numbness or weakness on one side or stroke symptoms
  • Dizziness
  • Shortness of breath
  • Broken bones
  • Loss of consciousness or head injuries
  • Severe headache – sudden onset
  • Suicide attempt
  • Severe cuts
  • Alcohol or drug intoxication or overdose
  • Severe abdominal pain
  • Pregnancy-related problems (bleeding or abdominal pain)
Love + Medicine

Every day, Gundersen Health System staff deliver great medicine plus a little something extra—we call it Love + Medicine.

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