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Infusion Services

Gundersen Health System offers a wide range of infusion services at two convenient outpatient locations in La Crosse and Onalaska as well as lab locations throughout the Tri-state area. Infusion therapy is used when medications or fluids cannot be taken by mouth. Instead, they are delivered intravenously or directly into your body through a vein.

Conditions we treat

Services we offer

  • Antibiotic therapy
  • Anti-inflammatory and steroid therapy
  • Blood, plasma and platelet transfusions
  • Chemotherapy and biological therapy
  • Iron therapy
  • Hydration and electrolyte replacement
  • Medication infusions
  • Pain management medications
  • Port care

Our staff

Our skilled nursing staff works with your primary care provider and other specialists to deliver safe, effective treatment plans. We understand this is a difficult time in your life, and our goal is to make your visit as well-organized and comfortable as possible. Advanced technology, comfortable patient-centered design and on-site supervision by a hematologist/oncologist and infusion nurses combine to make this the outstanding treatment facility in the region.

Preparing for your treatment

  • Please drink plenty of fluids the day before your appointment, unless your doctor or nurse provides other instructions.
  • Feel free to bring books, magazines, laptops, iPads, cell phones or portable DVD players to keep you occupied during your treatment. Your stay may be as short as 30 minutes or as long as eight hours.
  • Temperatures fluctuate in the Infusion Center so dress comfortably in layers. Heated blankets are available if you are cold.
  • If your stay is less than three hours, you are welcome to bring snacks or a sack lunch. Family members or friends can bring along snacks as well. Adolf's Grille, located in the Lower Level of the Founders Building (next door to the East Building), is open weekdays from 6:30 a.m. to 2:30 p.m. with lunch specials from 11 a.m. to 1:20 p.m. Grill items are available until 2 p.m.

Appointment details

Check-in

Please arrive on time for your appointment. A patient liaison will greet you at the check-in desk (Level 2 of the East Building or Level 3 of the Gundersen Onalaska Clinic) and will inform the Infusion Services staff of your arrival. If your appointment is scheduled on the weekend, please check in on Level 1 of the East Building.

For your comfort

Our treatment rooms include several amenities such as a recliner, television, WiFi Internet access, computer and DVD player (upon request), books, magazines, pillows, heated blankets, free interpreter services, snacks (jello, crackers, cookies, instant soup and assorted hot and cold beverages upon request) and complimentary box lunches for patients whose treatments exceed three hours.

Length of stay

Your nurse will be able to give you a good estimate about your treatment time. Please understand the following factors influence your overall length of stay:

  • Lab tests are usually necessary before you start your infusion treatment. Depending on the lab tests that your doctor orders, you may complete your labs on the day of your scheduled infusion (in the Hematology/Oncology Lab, Level 2 of the East Building) or they could be drawn the day before your treatment (at the Lab location nearest your home). Completing your lab tests before your scheduled appointment may shorten your length of stay. Results of lab tests may take up to one hour.
  • A pharmacist at Gundersen will prepare your treatment medications, as ordered by your doctor. For maximum effectiveness, these medications will be prepared after you arrive. Medication preparation can take up to one hour.
  • Sometimes, medications will be given before your infusion to help ease nausea or to prevent side effects. This may take about 30 minutes.

Share your questions and concerns

If you have questions or concerns during your treatment, please let your nurse know. If you have questions before or after your visit, please contact your physician using MyCare or by phone—or ask us at your next appointment if it is not urgent. We are here to help you in any way we can.

Going home

After your treatment is complete, a nurse will give you or your family member your After Visit Summary and any necessary at-home instructions. If you were given medication that made you drowsy during treatment, please arrange for someone to drive you home safely. This is especially important after your first treatment.

Locations and hours

Infusion Services has two locations:

  • Level 2 of the East Building, Gundersen Health System La Crosse Campus
  • Level 3 of the Gundersen Onalaska Clinic

Hours are 8 a.m. to 5 p.m. Monday-Friday. All services are by appointment only.

Gundersen has multiple Lab locations. Several sites can accommodate patients with a Port or PICC, and are noted with an asterisk (*) below.

Parking

Valet parking
For your convenience, free valet parking is available Monday through Friday from 7:30 a.m. to 5 p.m. at the East Building and the Gundersen Onalaska Clinic. We suggest that you:

  • Pull up to the East Building main entrance in La Crosse or the Gundersen Onalaska Clinic Urgent Care entrance in Onalaska.
  • If needed, a valet attendant will help you out of your car and provide a wheelchair.
  • The valet attendant will give you a valet ticket and park your vehicle for you. He or she will look after your vehicle and lock it for the safety and security of your personal belongings.
  • When you are ready to leave, return your valet ticket to the receptionist in the lobby, and your car will be brought to you.

General parking

In La Crosse, patients and visitors can park in the Pink Lot and Yellow Lot. All are within close proximity to the East Building.

In Onalaska, patients and visitors can park in the large lot in front of the clinic or the parking ramp at the rear of the clinic.

Love + Medicine

Every day, Gundersen Health System delivers great medicine plus a little something extra—we call it Love + Medicine.

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