At Gundersen Health System, we understand how overwhelming it can be to deal with health issues and billing issues on top of that. We know that your medical bill and insurance details can get confusing. It is our goal to make the process as easy as possible for everyone.
If you have further questions or concerns and need additional assistance, please call our Customer Financial Services department at (608) 775-8660 or (800) 362-9567, ext. 58660 from 7:30 a.m. to 5:30 p.m., Monday through Friday.
Note: To pay your Gundersen Health Plan Insurance Premium, visit gundersenhealthplan.org.
Learn how to read your billing statement
Your bill may show clinic and hospital charges even when you receive care in the clinic. This is because many clinic departments became hospital departments on June 1, 2013.
Gundersen Lutheran Medical Center, Inc., and Gundersen Clinic in La Crosse, Wis., have a Patient Business Services department. The Patient Business Services department is not in the business of supplying information to patients regarding the patient's business decisions, but rather is responsible for the management of accounts receivable. Patient Business Service does not supply information for the guidance of others in making business decisions with third parties.