Patient Feedback

We Welcome Your Comments

Please share your comments about your care or service.

Gundersen Health System wants to provide the best possible care and service to our patients. If you have questions or concerns, you can:

  • Talk with your nurse or doctor.
  • Talk with the unit/department charge nurse, nursing supervisor or manager.
  • Fill out an online comment form available on this website.
  • Call (608) 775-7676 to speak with a patient representative from 8 a.m. to 5 p.m. weekdays.
  • After 5 p.m., weekends and holidays, call (608) 782-7300. Ask for the hospital operations manager.
  • Email your comments to
  • Send your comments to:
    Gundersen Service Excellence
    1900 South Avenue, C01-007
    La Crosse, WI 54601

Please include the following details in your written correspondence:

  1. Name of patient
  2. Date of service
  3. The location of the facility and the name of the department you visited
  4. Your comments about your experience
  5. Include your name, address, and phone number if you would like follow-up contact

If you have any other questions, call (608) 775-7676.

Love + Medicine

Every day, Gundersen Health System delivers great medicine plus a little something extra—we call it Love + Medicine.

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