Gundersen receives national recognition for excellence in patient experience
Staff at Gundersen Health System take patients' experiences very seriously, and that dedication has not gone unnoticed. Healthgrades® recently named Gundersen's La Crosse Hospital a recipient of the 2016 Outstanding Patient Experience Award™.
This marks the ninth consecutive year Healthgrades has bestowed upon Gundersen this prestigious status. Gundersen's La Crosse hospital is among the top 5 percent of nearly 3,000 hospitals evaluated across the nation in delivering positive experiences for patients during their hospital stay.
"The award recognizes that many aspects of the hospital stay complement one another - the manner in which we communicate to patient and family members, our efforts in managing noise levels, our focus on healing environments and our attention to the details of cleaning the patient room to their satisfaction are all being noticed," says Gale Kreibich, director of Service Excellence at Gundersen Health System.