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ADA and ASL

We want to provide the best medical care for you and your family. If you or your family member needs special assistance (for example a lift), please let our employee know when you schedule your appointment. 

You have the right to clear communication. We want you to understand your diagnosis, treatment and care plan.  If you communicate using American Sign Language (ASL), we offer trained interpreters for free.  Interpreters keep your personal information confidential. You do not have to depend on friends or family to interpret for you. 

At your request, we will arrange for an ASL interpreter to be present when you are seen by a doctor, nurse or other staff. Please make your request well in advance. 

If you need an interpreter you may call us through text or video relay at (608) 782-7300 or (800) 362-9567.  Ask for the department where you need an appointment. Tell the staff person who schedules your appointment that you want an interpreter. He or she will request an interpreter for you. 

Applying for work at Gundersen
We offer equal employment opportunities to all who apply. If you need help filling out forms or have questions about our hiring process and jobs that are open, do one or both of these:

  • Call the HR Service Center at (608) 775-4743 or (800) 362-9567, ext. 54743.
  • Or come to Recruitment Services, 914 Green Bay Street, La Crosse.

You may call us through text or video relay at (608) 775-4743 or (800) 362-9567. 

Tell us what you think
We want to provide the best care and service to our patients. Let the person caring for you know if:

  • You want to suggest something.
  • You have a question.
  • You want to compliment that person or someone else.
  • You have a concern.
  • You are not getting the care or service you expected.

You may also call (608) 782-7300 or (800) 362-9567. Ask for extension 57676.  A patient representative will listen to what you have to say. You may also use the relay system to call us by dialing 7-1-1.  If you prefer to e-mail us, click here

If you call or write, be sure to include these details:

  1. Date of service;
  2. The facility and department you visited;
  3. Your comments about your experience; and
  4. Your name, address, and phone number if you want someone to contact you.
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