Susanne R. Mlsna, APNP
Family Medicine
4.8 of 5 stars
242 Ratings, 70 ReviewsAges Seen
- Infant 0-2
- Child 2-12
- Adolescent 12-21
- Adult 21-65
- Older Adult >65
Languages
- English
Gender
FemaleVideo
Locations
- Viroqua - Family Medicine
- 407 South Main Street, Viroqua, WI 54665
- Get Directions
- phone: 608-637-3195
Expertise
Education
Intl. Society For Clinical Densitometry
Certification, 2023National Certification Corporation
Certification, 2023UW-Milwaukee
Graduate School, 1994Insurance
- Aetna Health Management
- Amerigroup Iowa Inc
- Anthem BCBS WI
- Arise Health Plan/ WPS
- BCBS MN
- Benefit Plan Administrators
- Care Wisconsin
- CIGNA
- Community Link
- Group Health Cooperative of Eau Claire
- HealthEOS by Multiplan
- Healthpartners, Inc
- Humana,Inc
- Independent Care Health Plan Medicaid
- Medica IFB
- Meritain Health
- MHS Health
- Midlands Choice
- Preferred One
- Quartz
- The Alliance
- Tricare East
- Tricare West
- Ucare Minnesota
- United Healthcare Inc.
- WCA Group Health Trust
- Wellmark BCBS IA
- Wisconsin Education Association
- Wisconsin Physician Services
Reviews
4.8 of 5 stars
242 Ratings, 70 ReviewsThe Patient Satisfaction Rating is an average of all responses to the care provider related questions shown below from our survey. Patients that are treated in outpatient or hospital environments may receive different surveys, and the volume of responses will vary by question.
- 5 out of 5 starsReviewed on 4/9/2024
Susanne has been my provider for 20+years and even though we moved out of the area, I still continue to drive to continue my care. Susanne is very knowledgeable about my health and women's health in general. She listens to me. Her excellent care is important to the Viroqua area.
- 5 out of 5 starsReviewed on 4/9/2024
Always good. Trusted.
- 5 out of 5 starsReviewed on 4/8/2024
Everyone is always helpful, friendly and courteous, from the moment you walk in the building, until you walk out. Thank you!
- 5 out of 5 starsReviewed on 4/8/2024
Susanne is an excellent provider! She knows my health history. We work well together on managing my healthcare.
- 5 out of 5 starsReviewed on 4/8/2024
Susanne Mlsna is an excellent provider.
- 5 out of 5 starsReviewed on 4/7/2024
I feel very comfortable with the staff at the Viroqua Clinic. Very professional and always willing to give you the best service possible. Thanks
- 5 out of 5 starsReviewed on 3/11/2024
Susanne is very thorough and a good listener.
- 5 out of 5 starsReviewed on 3/11/2024
Susanne relates to her clients with respect and care. The best I've found!
- 5 out of 5 starsReviewed on 2/27/2024
It was satisfactory
- 5 out of 5 starsReviewed on 2/13/2024
Appreciated getting to talk with someone about my dexa results immediately after. That was a new experience for me and am grateful I did not have to figure out the report myself.
- 5 out of 5 starsReviewed on 1/28/2024
Everyone was very kind and helpful.
- 5 out of 5 starsReviewed on 1/23/2024
I love Susanne! She is so kind and caring. I am so glad to have her as my provider. She is always very helpful. I appreciate her very much and I am very thankful for her care.
- 4 out of 5 starsReviewed on 1/15/2024
Great experience!
- 5 out of 5 starsReviewed on 1/15/2024
It was very good
- 5 out of 5 starsReviewed on 1/9/2024
I encountered several people during my visit. The registration professional at check in was very kind and efficient. The medical assistant that took my height and weight was also very nice. Susanne was a wonderful doctor and I will definitely be continuing my care with her for any future appointments. She answered any questions I had without me even having to ask. She is very knowledgeable and professional. The lab tech that completed my bloodwork was quick and pleasant. Lastly, the checkout experience was also nice and I was already scheduled for my next year's physical. Overall, it was a wonderful experience.
- 5 out of 5 starsReviewed on 1/8/2024
Susanne is a top notch provider.
- 5 out of 5 starsReviewed on 1/7/2024
If they didn't I would switch. Always treated extremely well.
- 5 out of 5 starsReviewed on 12/28/2023
Susanne is an excellent provider. She is so knowledgeable and takes the time to listen and understand her patients. She is top notch!
- 5 out of 5 starsReviewed on 12/17/2023
If you have to go to a Dr, this is the place.
- 5 out of 5 starsReviewed on 12/17/2023
This has been my provider for many years. I have always been very satisfied and certainly would see no reason to change providers.
- 5 out of 5 starsReviewed on 11/26/2023
I'm always very comfortable when I see Susanne, she listens and responds to questions thoughtfully. Also, the nurse is very helpful and friendly.
- 5 out of 5 starsReviewed on 11/12/2023
I love her so much. She's amazing. 10 out of 10 8th ate and left no crumbs,no crumbs she was amazing love her.
- 5 out of 5 starsReviewed on 11/2/2023
When I first called, I was told that there were no appointments available that day, but after hearing my symptoms there was a nurse that I was talking to that insisted and found me an appointment which I greatly appreciated because it sped up my healing tremendously and I thank the staff for doing that. I wish I remembered the nurse's name, but I really appreciated that. Thank you.
- 5 out of 5 starsReviewed on 11/1/2023
The lab technicians are excellent as well.
- 4 out of 5 starsReviewed on 10/31/2023
I'm just thankfull I am in good health and don't have a lot of questions. So my appointment are pretty simple. Glad she did notice the Seborrheic Keratosis
- 5 out of 5 starsReviewed on 10/30/2023
Susanne was very thorough and detailed in her care of my mother. She did not know my mom and her case is complicated. She listened to our story and was thoughtful about next steps. Her follow through and follow up was fabulous!! I am very grateful for her care.
- 5 out of 5 starsReviewed on 10/30/2023
Reception desk was a little less than cordial. All else was good.
- 5 out of 5 starsReviewed on 10/29/2023
Very caring dr listened to ever thing you wanted to ask her and explained everything to you
- 5 out of 5 starsReviewed on 10/26/2023
Susanne Mlsna is a 5 star health practioner!! She is so compassionate and understanding, able to ask all the right questions to work thru a quagmire of health issues and find a path forward for this very needy patient. I am so grateful to have her as my primary provider and would highly recommend her care to anyone.
- 5 out of 5 starsReviewed on 10/24/2023
We drive 2hrs to see Susanne , crew because we love , trust them. The lady that checked us in helped so much , was so kind
- 5 out of 5 starsReviewed on 10/23/2023
Susanne is always willing to listen to my concerns and gives great advice. Never makes me feel rushed. Makes me feel like a friend and not just a number. As always, a great experience.
- 5 out of 5 starsReviewed on 10/23/2023
I received very good medical care at my appt. Presently being treated with medication. I am very pleased!
- 5 out of 5 starsReviewed on 10/17/2023
We are so fortunate to have Viroqua Gundersen in our area. Everyone is so helpful and knowledgeable, which is so important when a stressful health condition arises.. Thanks for everything!!
- 5 out of 5 starsReviewed on 10/10/2023
Comfortable experience
- 5 out of 5 starsReviewed on 10/9/2023
Very satisfying
- 5 out of 5 starsReviewed on 10/8/2023
Susanne is absolutely amazing.
- 5 out of 5 starsReviewed on 10/2/2023
Dr. Mlsna is great! She listened and made the visit more comfortable. Love going to her.
- 5 out of 5 starsReviewed on 10/1/2023
Love my Dr and your staff including the lab.
- 5 out of 5 starsReviewed on 10/1/2023
Very personable . Learned more about my bones. Enjoyed my appointment
- 5 out of 5 starsReviewed on 9/27/2023
Grateful for medical staff at Gundersen
- 5 out of 5 starsReviewed on 9/25/2023
Dr. Mlsna was very professional, gave me alot of good information.
- 5 out of 5 starsReviewed on 9/19/2023
My only suggestion is that there be a couple more of the taller chairs in the waiting area. There is currently 1 chair of this type. It was being used. While waiting to be seen, a different elderly patient had to sit in a normal height chair and then was unable to stand up and get to his walker. He tried several times, rocking back and forth, but had to except the help offered by a bystander and Gundersen employee. The people assisting him were kind but he was a big man and visibly embarrassed to have to accept help. This type of situation shouldn't happen in a facility that provides care for elderly and disabled people. There should be at least 1 more tall chair but 2 more would be great.
- 5 out of 5 starsReviewed on 9/12/2023
Susanne knows how to care for her patients. She is always kind and willing to listen. Of all of the Gundersen providers I have dealt with she is the only one to offer the help I need. She doesn't cut you off and refer you elsewhere just to be done. I appreciate her greatly!
- 3 out of 5 starsReviewed on 8/27/2023
I felt I was being rushed through and did not have time to ask questions. It was a rush, rush experience compare to previous visits!
- 5 out of 5 starsReviewed on 8/27/2023
The staff was professional and comforting even though there is a great deal of stress associated with serving patients who are in need of rearranging their primary Doctor. They remained positive and honest. Susanne Mlsna helped me to look forward with a positive attitude toward the change in providers.
- 5 out of 5 starsReviewed on 8/24/2023
Everyone was great from my check in to my check out.
- 5 out of 5 starsReviewed on 8/23/2023
Susanne is an amazing Dr and she treated me as if I were her only patient and really cares about her patients individually.
- 5 out of 5 starsReviewed on 8/22/2023
The bone scan and related office visit went very smoothly.
- 5 out of 5 starsReviewed on 8/22/2023
I was fortunate enough to see Susanne Mlsna yesterday. My primary doctor is leaving Gundersen Viroqua and I would be more than happy to have Susanne Mlsna as my primary care provider. She is great!
- 5 out of 5 starsReviewed on 8/20/2023
Sue mlsna is always amazing and always always listens. Never treats you like you are a waste of time like some of the other doctors do. She genuinely cares about health and well being
- 5 out of 5 starsReviewed on 8/14/2023
I so appreciate that Susanne Mlsna always takes the time to answer all my health questions and concerns. She knows my health history and it shows in our conversations at my appointments.
- 5 out of 5 starsReviewed on 8/3/2023
Iud removal- didn't feel a thing!
- 5 out of 5 starsReviewed on 7/31/2023
Susanne is the ultimate professional and can still maintain a personal touch
- 5 out of 5 starsReviewed on 7/30/2023
Susanne always provides excellent care .. I value her as my primary provider..
- 3 out of 5 starsReviewed on 7/30/2023
Provider seemed overwhelmed with her workload due to staffing issues and Dr's leaving clinic. I have a good rapport with this provider but I certainly did not feel that I received a thorough wellness exam. It was hurried and certainly not complete with no breast or abdominal exam. I was not even asked to change into gown...exam was done with all of my clothing on. I am noticing a definite change in the care delivered by some providers. Thank you.
- 5 out of 5 starsReviewed on 7/25/2023
Susanne is such a great provider. Have seen her for years.
- 3 out of 5 starsReviewed on 7/20/2023
Very helpful and courteous staff.
- 5 out of 5 starsReviewed on 7/20/2023
It was a positive experience with no issues.
- 5 out of 5 starsReviewed on 7/18/2023
I would be reluctant to recommend, but only because they are so busy now that it is very hard to get to see the doctor in a timely manner now. The load presented to the staff now, is overwhelming !
- 4 out of 5 starsReviewed on 7/17/2023
good
- 5 out of 5 starsReviewed on 6/29/2023
Suzanne Mlsna is a skilled provider. She is more knowledgeable about my post uterine cancer than the oncologists. She saw me in a very timely manner, she got my CT scan ordered right away. She is a very skilled provider and I recommend her to many people. She should be commended.
- 5 out of 5 starsReviewed on 6/20/2023
Susanne is an excellent health care provider.
- 5 out of 5 starsReviewed on 6/19/2023
I was seen promptly and all of my questions were answered. I would recommend Susanne for anyone seeking a provider.
- 5 out of 5 starsReviewed on 6/14/2023
I am always treated well at this clinic, and I truly appreciate that.
- 5 out of 5 starsReviewed on 6/13/2023
I had a student doctor, he was really good. Very personable.
- 5 out of 5 starsReviewed on 6/11/2023
Wonderful
- 5 out of 5 starsReviewed on 5/29/2023
Sue Mlsna has been my caregiver for years! I love her! So grateful to have such a great team with her and her staff.
- 5 out of 5 starsReviewed on 5/11/2023
I was treated with respect and as a individual patient with concerns about my health thank you
- 5 out of 5 starsReviewed on 5/10/2023
I was extremely happy with how attentive Susanne Mlsna was with my concerns and how she took it seriously. I know many people who go see a health provider only to have their concerns dismissed and leave feeling "stupid" as this was my first time seeing Susanne I was a bit concerned but I was pleasantly surprised and will not hesitate to recommend her to anyone seeking care.
- 5 out of 5 starsReviewed on 5/2/2023
My surgical experience at VMH with a Gundersen surgeon went very well. I know that VMH and Gundersen work hard to provide "seamless care" in spite of being separate organizations. The communication to meet all my needs was excellent and I very much applaud all the staff involved in making this a great experience for me.