Patients and Visitors
At Gundersen Boscobel Area Hospital and Clinics, we don’t just see symptoms, illnesses and treatments. We see you. We take the time to understand your concerns, your lifestyle, and your individual health needs.
We are committed to providing high-quality care. We believe that goes beyond medical care to include respect, compassion, and dignity. Our patient care is centered on you and your loved ones.
We are always looking for ways to improve your patient experience. Please contact us at (608) 375-4112 with any feedback about your care.
Advance care planning
Advance care planning is the process of coming to understand, reflect on, discuss and plan for a time when you cannot make your own medical decisions. The process is crucial to assist those closest to you and your physician(s) in respecting your choices regarding the care you want when you cannot make your own decisions. This plan is called an advance directive.
Gundersen is an international leader in advance care planning and has a wide range of resources that can help. We also have resources in the Boscobel area that can provide additional support.
You can contact Social Services at (608) 375-6278.
Gundersen Health System respects each patient's right to the confidentiality and privacy of their healthcare information. We will make every attempt to protect the privacy of patient information so that such information is not heard, read or otherwise shared with others for any reason other than to promote the best healthcare outcomes for our patients.
In order to disclose protected health information, we require signed authorization from the patient or legal guardian. The healthcare record is the property of Gundersen and is maintained for the use of the hospital, clinic, medical staff and for the benefit of the patient. You may request copies of your health information at anytime, with reasonable notice and payment of copying costs.
Please contact our Medical Records Department at (608) 375-6232 with any questions.
Safe care by staff trained in safe practices in a safe setting.
Privacy in treatment.
Be free of all forms of physical or mental abuse including harassment.
Be free from restraint or seclusion unless you could harm yourself or others.